My name Aleem. I am British citizen, I recently got married to a Canadian. On the 31of May 2018 my wife went to get her biometerics done.
I am curious how long the spouse visa will take to process. I have phoned them the home office twice. On the first occasion I was told that it will take 60 working days and me to phone them a week later. I phoned the second time they told complete different story on the how the processing works and said it should be process we will send you email immediately to escalate the case. I told them on phone that i have not received email. and they mentioned the server maybe slower. It been more 48 hours since i phoned I have not received any email. On the second conversation they told me phone again on the 2nd july.
My question how long do need to waiting according to gov.uk wesite it only take 15 days https://visa-processingtimes.homeoffice ... canada/all
Should i escalate this with home office?