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Nothing can be done...simply we have to wait...sreekan2 wrote: ↑Thu May 03, 2018 10:51 amHi my wife and daughter submitted their bio metrics on march 15th, it is a non propriety application. We sent our documents in two deliveries (shouldn't have done that), received a email from ukvi on 23rd March saying missing documents and provided a email address for sending them the documents. I sent an email back explaining about two deliveries with tracking information. From that moment nothing heard from them, rang twice to support number and they are saying awaiting decision.
Don't know what to do.
sansan67 wrote: ↑Mon Apr 30, 2018 1:54 pmwadfad wrote: ↑Sun Apr 29, 2018 8:30 amsansan67 wrote: ↑Fri Apr 27, 2018 10:43 amHi everyone.. Not sure if you someone can advise me on what is best to do.
Visa Type: Settlement - Husband
Application Online: 25/01/2018
Biometrics Submission: 29/01/2018
Documents Submitted in UK: 07/02/2018
Generic Email Received: 10/02/2018
We have not been contacted by UKVI for anything. We contacted them for the 1st time in March via email and they replied saying if we do not hear by 60 working days, which they stated as 26th April then reply back to the email for escalation.
We waited patienlty and didn't hear back anything so I called the UKVI international helpline on the 20th April and they confirmed a decision has been made on the application on 18/04/2018 and I will hear from them within 10 working days.
I still haven't heard anything and its also pass the 26th April deadline they provided me initially.
I replied back to that email last night asking for escalation since I haven't been contacted by UKVI. they haven't responded to my email yet.
Is it normal for them to take so long since decision made date to contact you? I'm really worried. What can I do further?
Thanks
UPDATE: I lost patience and rang the UKVI helpline on 01st May. After speaking/arguing with him for 30mins he finally sent me an email confirmation that a decision has been made on my application.
Apparently they cannot track passports. So he insisted me to go to VAC where I submitted my passport to see if they have it there because he said 'sometimes they will miss to message you'.
I did a 7hrs bus journey got there yesterday morning and this lady at VAC first refused to answer saying you passport isn't ready for collection. After talking to her for 20mins and explaining her the situation, she finally checked it on the system. And confirmed 'my passport is still in Chennai,India (basically all passports submitted at Sri Lanka gets transported to India) and they haven't dispatched it from there and advised me that I will have to contact UKVI or wait for the message to come through'.
I rang the UKVI helpline this morning and told them the situation and requested for escalation since its now more than 10 working days since a decision has been made. They said they can put it as 'URGENT - Passport not received', but not sure how long they will take to respond back.
This is now getting really irritating. So its taking longer to transport the passport then to make decision. And i thought they are meant to tell us if its going to take more than 60 working days?
Its a long wait since 4th Nov 2017 but ended up in positive news. We all are in almost same situation. My wife and child applied on 15th November 2017, 
sansan67 wrote: ↑Thu May 03, 2018 11:34 amsansan67 wrote: ↑Mon Apr 30, 2018 1:54 pmOMG. Im from Sri Lanka too and the decision still havent been made for me.. so by the looks of it they are gonna take months to make a decision and weeks to send the passport. Im seriously searching of any way to legally approach them for the mental stress we are going through.wadfad wrote: ↑Sun Apr 29, 2018 8:30 amsansan67 wrote: ↑Fri Apr 27, 2018 10:43 amHi everyone.. Not sure if you someone can advise me on what is best to do.
Visa Type: Settlement - Husband
Application Online: 25/01/2018
Biometrics Submission: 29/01/2018
Documents Submitted in UK: 07/02/2018
Generic Email Received: 10/02/2018
We have not been contacted by UKVI for anything. We contacted them for the 1st time in March via email and they replied saying if we do not hear by 60 working days, which they stated as 26th April then reply back to the email for escalation.
We waited patienlty and didn't hear back anything so I called the UKVI international helpline on the 20th April and they confirmed a decision has been made on the application on 18/04/2018 and I will hear from them within 10 working days.
I still haven't heard anything and its also pass the 26th April deadline they provided me initially.
I replied back to that email last night asking for escalation since I haven't been contacted by UKVI. they haven't responded to my email yet.
Is it normal for them to take so long since decision made date to contact you? I'm really worried. What can I do further?
Thanks
UPDATE: I lost patience and rang the UKVI helpline on 01st May. After speaking/arguing with him for 30mins he finally sent me an email confirmation that a decision has been made on my application.
Apparently they cannot track passports. So he insisted me to go to VAC where I submitted my passport to see if they have it there because he said 'sometimes they will miss to message you'.
I did a 7hrs bus journey got there yesterday morning and this lady at VAC first refused to answer saying you passport isn't ready for collection. After talking to her for 20mins and explaining her the situation, she finally checked it on the system. And confirmed 'my passport is still in Chennai,India (basically all passports submitted at Sri Lanka gets transported to India) and they haven't dispatched it from there and advised me that I will have to contact UKVI or wait for the message to come through'.
I rang the UKVI helpline this morning and told them the situation and requested for escalation since its now more than 10 working days since a decision has been made. They said they can put it as 'URGENT - Passport not received', but not sure how long they will take to respond back.
This is now getting really irritating. So its taking longer to transport the passport then to make decision. And i thought they are meant to tell us if its going to take more than 60 working days?
IT FRUSTRATING, but i dont want to push the guys too much, otherwise they would just dislike itKhokhar1980 wrote: ↑Wed May 02, 2018 1:55 pmBro ..more Or less everyone is in same condition...LORDAFGHAN wrote: ↑Wed May 02, 2018 1:40 pmMY SELF BRITISH AFGHAN FROM THE AGE OF 10 WIFE PAKISTANI
Online Application Submitted: 4th November 2017
Category of Application: Non- Priority (Standard Application)
Type of Application: Dependent Settlement Entry Clearance (Wife)
Biometrics appointment: 08th November 2017
Documents sent to Sheffield: 18th November 2017
Documents Returned: NO
LATE FEB - PHONE INTERVIEW TO JOB PLACE- MISTAKE 1 - MENTIONED CORRECT MARRIAGE DATE BUT STATED IT WAS WRONG AND CHANGED IT TO 4 DAYS ALTER
(EMAIL after contacting home office) Sheffield: 5th MARCH 2018 (Unfortunately, applications have not been straightforward and unable to decide within target standard time once decision made we will notify you)/
No Interview to applicant nor. it has been 121 days working days since bio metrics are taken.
Did anyone receive same E-mail recently? I AM UNSURE WHAT TO DO. MET ALL REQUIREMENTS, PERHAPS ME BEING AFGHAN AND HER PAKISTANI.
Tired n frustrated due to time span....
We don't hv any option other than wait....
So everyone is doing same...praying for selves n for others....looking every coming day with hope n positivity...
But u must contact ur local MP...they might help u ...
Jenume wrote: ↑Thu May 03, 2018 2:17 pmsansan67 wrote: ↑Thu May 03, 2018 11:34 amIs there really any legal way? I'm sure there isn't! But Good luck with itsansan67 wrote: ↑Mon Apr 30, 2018 1:54 pmOMG. Im from Sri Lanka too and the decision still havent been made for me.. so by the looks of it they are gonna take months to make a decision and weeks to send the passport. Im seriously searching of any way to legally approach them for the mental stress we are going through.wadfad wrote: ↑Sun Apr 29, 2018 8:30 am
UPDATE: I lost patience and rang the UKVI helpline on 01st May. After speaking/arguing with him for 30mins he finally sent me an email confirmation that a decision has been made on my application.
Apparently they cannot track passports. So he insisted me to go to VAC where I submitted my passport to see if they have it there because he said 'sometimes they will miss to message you'.
I did a 7hrs bus journey got there yesterday morning and this lady at VAC first refused to answer saying you passport isn't ready for collection. After talking to her for 20mins and explaining her the situation, she finally checked it on the system. And confirmed 'my passport is still in Chennai,India (basically all passports submitted at Sri Lanka gets transported to India) and they haven't dispatched it from there and advised me that I will have to contact UKVI or wait for the message to come through'.
I rang the UKVI helpline this morning and told them the situation and requested for escalation since its now more than 10 working days since a decision has been made. They said they can put it as 'URGENT - Passport not received', but not sure how long they will take to respond back.
This is now getting really irritating. So its taking longer to transport the passport then to make decision. And i thought they are meant to tell us if its going to take more than 60 working days?
They don't even know where the passport is and still haven't replied back to me. And the people on UKVI helpline doesn't know much details about the status...
Its very much stressful!
My timeline very similar to yours.online application on 12th dec with my son.submitted. biometricValKel wrote: ↑Wed May 02, 2018 6:31 pmMy patience is rewarded! Wife and step-son got visas today!!!
Priority/Non-Priority : non-priority
Date application submitted: 04 Nov 2017
Date bio-metrics taken: 17 Nov 2017
Date documentation was received by UKVI: 17 Nov 2017
Email confirmation received: : 20 Nov 2017
IHS link for a child: 09 Feb 2018 (paid the same day)
MP involved: 16 Apr 2018
Sheffield letter with decision made: 24 Apr 2018
Documents got back: 25 Apr 2018.
I got my documents back today on 3rd May 2018, they didn't include any docs my wife posted from India (English test, tb test), is this normal?do they send those back as well?sreekan2 wrote: ↑Thu May 03, 2018 10:51 amHi my wife and daughter submitted their bio metrics on march 15th, it is a non propriety application. We sent our documents in two deliveries (shouldn't have done that), received a email from ukvi on 23rd March saying missing documents and provided a email address for sending them the documents. I sent an email back explaining about two deliveries with tracking information. From that moment nothing heard from them, rang twice to support number and they are saying awaiting decision.
Don't know what to do.
Yea...they send all docs back...I don't kno about others but I'm main applicant and I got my all docs back. And I'm from Pakistan. Don't know about India.sreekan2 wrote: ↑Fri May 04, 2018 11:06 amI got my documents back today on 3rd May 2018, they didn't include any docs my wife posted from India (English test, tb test), is this normal?do they send those back as well?sreekan2 wrote: ↑Thu May 03, 2018 10:51 amHi my wife and daughter submitted their bio metrics on march 15th, it is a non propriety application. We sent our documents in two deliveries (shouldn't have done that), received a email from ukvi on 23rd March saying missing documents and provided a email address for sending them the documents. I sent an email back explaining about two deliveries with tracking information. From that moment nothing heard from them, rang twice to support number and they are saying awaiting decision.
Don't know what to do.
No, this is not normal but also because you sent applicant/sponsor's documents separately. Did you get a confirmation that they have linked both set of documents to your application. If not, you should contact them and explain the situation.
Thanks, I didn't receive any confirmation from ukvi regarding linking of both packages, not even anything about it in the received documents, when I rang outside uk application number and asked about this they are saying that they don't hold any information like this. Can you please let me know whom should I contact?
Please, it is not necessary to post the same post above in other members topics.achilles3003 wrote: ↑Thu May 03, 2018 11:50 amCountry applying from: Chennai- India
Type of visa applied for: Spouse Visa and Child Visa for 2 kids
Priority/Non-Priority: Non Priority
Online Application Completed: 12/01/2018
Biometrics taken: 25/01/2018
Documents sent to Sheffield: 25/01/2018
Documents received at Sheffield: 02/02/2018
Email from UKVI: 19/04/2018 Received email "the processing of your application has not been straightforward"
Asked to pay IHS payment for 2 kids on 20/04/2018, paid same day
Sponsor contacted by UKVI (if applicable): No
1st Escalation communication: Called International contact center 19/04/2018 and escalated, received email stating that IHS payments have been received and escalation has been done to the appropriate entry clearance team on 01/05/2018
Documents returned: Not Yet
Decision made email from UKVI: Not Yet
Decision made text from VFS : Not Yet
Passport collected:Not Yet
We are worried that the processing might take longer, has been 70 working days since biometric
You can find info here https://www.gov.uk/contact-ukvi-inside- ... uk/englishKhokhar1980 wrote: ↑Tue May 08, 2018 7:40 pmCan anyone tell me email or contact number where I can contact them for the escalation of my case as it is above 90 working days by now....
Help 'll b appreciated.
Thanks
Thanks alot....wak9001 wrote: ↑Tue May 08, 2018 8:43 pmYou can find info here https://www.gov.uk/contact-ukvi-inside- ... uk/englishKhokhar1980 wrote: ↑Tue May 08, 2018 7:40 pmCan anyone tell me email or contact number where I can contact them for the escalation of my case as it is above 90 working days by now....
Help 'll b appreciated.
Thanks
You have to use the online service to email, here is the address. It costs £5.48 https://contact-ukvi.homeoffice.gov.uk/ ... ge/EnglishKhokhar1980 wrote: ↑Tue May 08, 2018 8:47 pmThanks alot....wak9001 wrote: ↑Tue May 08, 2018 8:43 pmYou can find info here https://www.gov.uk/contact-ukvi-inside- ... uk/englishKhokhar1980 wrote: ↑Tue May 08, 2018 7:40 pmCan anyone tell me email or contact number where I can contact them for the escalation of my case as it is above 90 working days by now....
Help 'll b appreciated.
Thanks
Email is not mentioned there....
Kindly can u tell me about email???
Stay blessed..
Please post timelines in the TIMELINE ONLY topic, link belownaz khan wrote: ↑Thu May 10, 2018 8:01 pmCountry applying from:karachi pakistan
Type of visa applied for: Spouse Visa and Child Visa for 3 kids
Priority/Non-Priority: Priority
Online Application Completed: 02/05/2018
Bio-metrics taken: 08/05/2018
Documents sent to Sheffield: 10/05/2018
Documents received at Sheffield:
Email from UKVI:
Sponsor contacted by UKVI (if applicable):
Documents returned:
Decision made email from UKVI:
Decision made text from VFS :
Passport collected:
