If you have the refusal letter, can you post the wording excluding personal details??
The refusal is correct on two issues.
She hasn't reached 10 years qualifying period yet as her residence for ILR LR starts from the date she entered the UK, 23 January 2020 minus 28 days in her case. It is not counted from initial visa issue date.
She also left the UK in 2013 quite some time after her visa expired, so her continuity of residence is broken for ILR LR, clearly explained in the long residence guidance.
Note also that an application rejected as invalid is as if it has never been made. Her second application in 2013 would have had to be successful for any overstay to be ignored. So she was an overstayed between the expiry date of her PSW visa and leaving the UK in July 2013, which disqualifies her from ILR LR as the mandatory requirement is to have 10 years if lawful residence.
- does anyone have details of a good lawyer we can contact that is not so expensive.
Members are not permitted to post names and details of lawyers in the forum.