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I'm exactly 6 months and 3 days now. What phone number did you use? I can never get through.sanks wrote:6 months and 3 weeks still waiting. Called UKBA today again. A lady answered who wasn't particularly helpful. Answered the phone and asked what can she do for me. As soon as I mentioned about ILR time line her tone kind of changed and asked me straight away when did I apply, as if I have only applied few months ago and being impatient. Anyway when I said August she took my details and said the standard line of response.
I asked about the time line or any expected time of process completion but ofcourse there is none. Infact very politely she had asked me to wait till UKBA contacts me (in other words don't call them!)
Anyway I am cancelling my holiday plans next week so thats gone out of the window for now. Will continue to wait.
Now that ain't right. I completed my biometrics before you sent your application and I'm still waiting!bale541 wrote:Hi All
I would like to Share my time line
Application type: SET(O) Work permit 1 Dependent
Application sent 30/11/2012 Received UKBA 03/12/2012
Date payment debited: 04-12-2012
Acknowledgement letter received: 09-12-2012 Dated (04-12-2012)
Biometric letter received: 21-01-2012 Dated 17-01-2013
Date of biometrics enrollment: 23-01-2013
Letter from UKBA Asking SOC Code: 07-03-2013 Dated 04-03-2013
Letter sent: 09-03-2013 Received UKBA 11-03-2013
Date of return of passport , other docs and approval:18-04-2013 Dated 14-03-2013
Date BRP ILR Received: 18-04-2013 Dated 14-03-2013
Both received same day passport in morning and BPR afternoon
Good luck everyone
Fantastic news, Baxx. Many congratulations. Sorry for not sending this sooner..... I'm in Malaysia at the moment, and had problems getting internet access. I hope you have now received your BRP?Baxx wrote:Just received a phone call from my adviser that my application was finally approved.
My application is SET (O) Work Permit 5 years
Application made via legal adviser.
Application sent off on 1/8/2012
Application received 3/8/2012
Acknowledgement Letter - NOT received (not by me nor adviser)
Payment taken from CC 21 or 22/8/2012
Biometrics Invitation 9/11/2012 (dated 06/11/2012)
Biometrics Submitted 12/11/2012
Approval letter 14/03/2013 (dated 12/03/2013)
BRP Waiting
I will now start to seriously work on petition and campaign for UKBA to improve the service standard. In the meantime wishing you all the best.
If you have any reason that you need to leave the country in next 12 months DON'T USE THE POSTAL METHOD!! And if you do postal, DON'T EXPECT IT BACK BEFORE 6 MONTHS, that's how long it takes for them to pile our applications.
There's no point in complaining without doing something yourself, so be proactive in campaign and petitions IF you can join in such things.
Good luck!!
Fantastic news, Baxx. Many congratulations. Sorry for not sending this sooner..... I'm in Malaysia at the moment, and had problems getting internet access. I hope you have now received your BRP?Baxx wrote:Just received a phone call from my adviser that my application was finally approved.
My application is SET (O) Work Permit 5 years
Application made via legal adviser.
Application sent off on 1/8/2012
Application received 3/8/2012
Acknowledgement Letter - NOT received (not by me nor adviser)
Payment taken from CC 21 or 22/8/2012
Biometrics Invitation 9/11/2012 (dated 06/11/2012)
Biometrics Submitted 12/11/2012
Approval letter 14/03/2013 (dated 12/03/2013)
BRP Waiting
I will now start to seriously work on petition and campaign for UKBA to improve the service standard. In the meantime wishing you all the best.
If you have any reason that you need to leave the country in next 12 months DON'T USE THE POSTAL METHOD!! And if you do postal, DON'T EXPECT IT BACK BEFORE 6 MONTHS, that's how long it takes for them to pile our applications.
There's no point in complaining without doing something yourself, so be proactive in campaign and petitions IF you can join in such things.
Good luck!!
ubk wrote:I'm exactly 6 months and 3 days now. What phone number did you use? I can never get through.sanks wrote:6 months and 3 weeks still waiting. Called UKBA today again. A lady answered who wasn't particularly helpful. Answered the phone and asked what can she do for me. As soon as I mentioned about ILR time line her tone kind of changed and asked me straight away when did I apply, as if I have only applied few months ago and being impatient. Anyway when I said August she took my details and said the standard line of response.
I asked about the time line or any expected time of process completion but ofcourse there is none. Infact very politely she had asked me to wait till UKBA contacts me (in other words don't call them!)
Anyway I am cancelling my holiday plans next week so thats gone out of the window for now. Will continue to wait.
sanks wrote:Hi
The number is 0870 606 7766. Its true that they have made all the possible efforts to ensure that you don't get through. Their IVR menu never gives us the right option. I had to try many times myself to master the trick. Anyway you need to press 4 from the first set of options and then 2 on the second set of options. It will take atleast 13 minutes to get through and if you go over 15 I believe there is an automatic drop off point. But personally I believe 4P.M is the best time to call even though will have to wait 10 to 12 minutes you always seems to get through.
Best of luck.
ubk wrote:I'm exactly 6 months and 3 days now. What phone number did you use? I can never get through.sanks wrote:6 months and 3 weeks still waiting. Called UKBA today again. A lady answered who wasn't particularly helpful. Answered the phone and asked what can she do for me. As soon as I mentioned about ILR time line her tone kind of changed and asked me straight away when did I apply, as if I have only applied few months ago and being impatient. Anyway when I said August she took my details and said the standard line of response.
I asked about the time line or any expected time of process completion but ofcourse there is none. Infact very politely she had asked me to wait till UKBA contacts me (in other words don't call them!)
Anyway I am cancelling my holiday plans next week so thats gone out of the window for now. Will continue to wait.
What was your application type mate?lakha wrote:Just thought I would add my contribution to this great forum.
This is the timeline for my ILR
Application sent 19/12/2012 SCS
Date payment debited: 27-12-2012
Acknowledgement received: 02-01-2013
Biometric letter received: 18-01-2013 Dated 15-01-2013
Date of biometrics enrollment: 21-01-2013
Date BRP approval letter Received: 15-03-2013 Dated 12-03-2013
BRP Card recieved: 15/03/2013 with ILR dated 12/03/2012
Total: around 85 days
Hope it helps
Oztag wrote:Long time lurker who has finally received ILR. This site has been helpful so here is my timeline.
Application type Set O
Date of application. 13 September 2012
Biometric letter. November 2012
Biometric enrolment. 16 November 2012
As I had heard nothing after 6 months, I wrote to UKBA on 19 March 2013 seeking a timeline for my application and asking that it be processed. It was suggested to me when I called to see what always happening that the only way to get any information was to write. I complained that they did not appear to be processing applications in date order and asked them to explain
Approval received. 25 March 2013
BPR received. 26 March 2013
I don't know if the letter made a difference, but their policy requires them to respond formally to complaints if they cannot be resolved in 2 days and I wonder if it was just easier to process the application.
So, just over 6 months and the sage is ended
Nice. I sent mine off September 17 and like you I sent a letter to them on 20th March when I couldn't get through on the phone. The difference is that I sent my letter to the Croydon address which is supposed to be for Settlement visas. Still waiting for any response. I'll give the Liverpool address a go.Oztag wrote:I wrote to:
UKBA Livsec1
PO Box 306
Liverpool
L2 0QN
It was an operator on the UKBA enquiry line who said writing would be the only way to get any information. I did not find any guidance on this, but the UKBA complaints policy is available online and I had a look at that.