Skeleton wrote: ↑Sun Sep 27, 2020 1:31 am
CULLINAN wrote: ↑Sun Sep 27, 2020 12:37 am
Skeleton wrote: ↑Sat Sep 26, 2020 11:53 pm
Wasn’t it in one of the last flash messages, they mentioned ukvi will get to us within the next two weeks for applicants who submitted through idv app?
They took a U-turn on that..
The only good news i saw was that and yet they don’t disappoint us in disappointing
Yes, I saw that too and luckily I took a screenshot and also captured the whole page as a .pdf. It was part of a UKVCAS flash message which was published on 19th September. It was removed from the web site about two days later:
QUOTE:
UKVCAS cannot provide any status updates about your application once it has been submitted to UKVI.
The unprecedented impacts of COVID-19 has meant that UKVI have been unable to maintain their usual service standards for all applications made in the UK.
UKVI understands that this means some applicants are waiting longer for a decision.
UKVI will send updates to customers with an application in progress over the next 2 weeks to let you know what’s happening with your application.
(my emphasis).
END OF QUOTE
There's currently a call by the Independent Chief Inspector for Borders, David Bolt, for evidence about "front end services" (FES) . He is looking into the FES activities of the UKVI and its commercial partners, including UKVCAS/Sopra Steria. His call for submissions closes on 1st October. I've already made a submission mentioning, inter alia, the lack of any feedback by UKVI on the progress of applications, and I've also included a .pdf of the entire 19th September website message from UKVCAS/Sopra Steria about providing an update on our applications within 2 weeks. It is so unfair to give an undertaking such as this and then to keep us all dangling on the hook.
Here's the link in case you want to make your own submission to the Chief Inspector:
https://www.gov.uk/government/news/call ... d-services
Good to see approvals come on a Sunday also...
