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Citizenship helpline - Impossible!

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Monifé
Senior Member
Posts: 653
Joined: Thu Feb 04, 2010 5:42 pm
Location: Dublin

Citizenship helpline - Impossible!

Post by Monifé » Tue May 19, 2015 11:12 am

Hi all,

Is there some sort of secret trick in getting your call answered by someone in the Citizenship section?

I phoned the number 55, yes 55, times and about 40 of those times it just gave a busy tone and the other 15 times it rang for a minute or so and then just cut off.

As a public servant myself, I can safely say the Department of Justice is the most backwards, inefficient and unhelpful department in the public service!
beloved is the enemy of freedom, and deserves to be met head-on and stamped out - Pierre Berton

bstar
Newbie
Posts: 43
Joined: Fri May 22, 2009 10:26 pm

Re: Citizenship helpline - Impossible!

Post by bstar » Tue May 19, 2015 12:54 pm

Email them forget calling

Monifé
Senior Member
Posts: 653
Joined: Thu Feb 04, 2010 5:42 pm
Location: Dublin

Re: Citizenship helpline - Impossible!

Post by Monifé » Tue May 19, 2015 1:32 pm

Do you have their email address? I couldn't see it on the INIS website.

Thanks.
beloved is the enemy of freedom, and deserves to be met head-on and stamped out - Pierre Berton

bstar
Newbie
Posts: 43
Joined: Fri May 22, 2009 10:26 pm

Re: Citizenship helpline - Impossible!

Post by bstar » Tue May 19, 2015 1:42 pm

citizenshipinfo@justice.ie

You will get back an answer within 30 to 60 min

jeupsy
Senior Member
Posts: 622
Joined: Wed Nov 23, 2011 11:12 am

Re: Citizenship helpline - Impossible!

Post by jeupsy » Tue May 19, 2015 4:34 pm

Same experience here: email is the way to go.

If you really insist in calling again and again, you will eventually get to talk to someone. But they will most likely want to expedite the call in a few seconds and therefore not be very useful.

They usually answer emails within a few days.

JimCrawford
Newly Registered
Posts: 27
Joined: Sat May 09, 2015 9:16 pm

Re: Citizenship helpline - Impossible!

Post by JimCrawford » Tue May 19, 2015 7:36 pm

Monifé wrote:Hi all,

Is there some sort of secret trick in getting your call answered by someone in the Citizenship section?

I phoned the number 55, yes 55, times and about 40 of those times it just gave a busy tone and the other 15 times it rang for a minute or so and then just cut off.

As a public servant myself, I can safely say the Department of Justice is the most backwards, inefficient and unhelpful department in the public service!
If this were true then your bogus asylum seeking partner would have been deported long ago.

Monifé
Senior Member
Posts: 653
Joined: Thu Feb 04, 2010 5:42 pm
Location: Dublin

Re: Citizenship helpline - Impossible!

Post by Monifé » Tue May 19, 2015 7:44 pm

That's real helpful Jim, thanks.
beloved is the enemy of freedom, and deserves to be met head-on and stamped out - Pierre Berton

Monifé
Senior Member
Posts: 653
Joined: Thu Feb 04, 2010 5:42 pm
Location: Dublin

Re: Citizenship helpline - Impossible!

Post by Monifé » Tue May 19, 2015 7:45 pm

bstar wrote:citizenshipinfo@justice.ie

You will get back an answer within 30 to 60 min
Thanks bstar :)
beloved is the enemy of freedom, and deserves to be met head-on and stamped out - Pierre Berton

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