First time passport application

coder wrote: ↑

Mon Mar 30, 2020 9:32 am

Hey guys,
Passport express service has suspended by an post to just let you know all.
Regards,
Coder

Sounds like they have suspended processing applications too, emailed them this morning and got following response.

“Our public office has now closed due to covid-19. All processing of applications and documentation will be returned once services resumes”

Hi all
I received my irish ID card this morning. Passport book couple of days ago. So i am done. The only thing i have not received yet is my original documents submitted.
Good luck to everyone

zaza7625 wrote: ↑

Mon Mar 30, 2020 11:19 am

Hi all
I received my irish ID card this morning. Passport book couple of days ago. So i am done. The only thing i have not received yet is my original documents submitted.
Good luck to everyone

Lucky you - congrats tho

Issagenius wrote: ↑

Mon Mar 30, 2020 11:26 am

zaza7625 wrote: ↑

Mon Mar 30, 2020 11:19 am

Hi all
I received my irish ID card this morning. Passport book couple of days ago. So i am done. The only thing i have not received yet is my original documents submitted.
Good luck to everyone

Lucky you - congrats

thanks

Issagenius wrote: ↑

Mon Mar 30, 2020 9:37 am

coder wrote: ↑

Mon Mar 30, 2020 9:32 am

Hey guys,
Passport express service has suspended by an post to just let you know all.
Regards,
Coder

Sounds like they have suspended processing applications too, emailed them this morning and got following response.

“Our public office has now closed due to covid-19. All processing of applications and documentation will be returned once services resumes”

Yes. Spoke to an post this morning and they cannot process initial application there too.
It means FDS stopped processing or had backlog to clear first in order to take new applications in.
Guy an post office guessed this service will resume back hopefully before end of april in some stage.

They still accept online applications (although for first-time applications, it probably won't make any difference, as there won't be any person in the public office to receive the documents).

I am in the same boat. Original documents not received yet.

zaza7625 wrote: ↑

Mon Mar 30, 2020 11:19 am

Hi all
I received my irish ID card this morning. Passport book couple of days ago. So i am done. The only thing i have not received yet is my original documents submitted.
Good luck to everyone

No Sign of original documents....had applied through online....hope we get them soon !

Response from webchat on DFA

Your new passport is sent to you separately to your supporting documents. t the average time between sending the passport and the supporting documents is about 4 6weeks, However the Passport Service is closed following the advice and guidelines of the HSE about Covid–19. Given the changing nature of the Covid-19 situation, we cannot give a time-frame of when the Passport Services will resume full services., your documentation is safe and will be processed once we resume services

I have phoned them and they told me it will take 4-6 weeks after dispatch of passport booklet. So it will be sometimes in early May.

Nre123 wrote: ↑

Thu Apr 02, 2020 9:32 am

No Sign of original documents....had applied through online....hope we get them soon !

I submitted my application online the day after the last citizenship ceremony - so about a month ago. The online passport tracker indicates that I should receive my passport card on 4/1 (3 days ago); I have not received any of my original documents back including my original home country passport.

Are they processing any passports that were "in process" or has everything ground to a halt due to COVID19?

I submitted my application online the day after the last citizenship ceremony - so about a month ago. The online passport tracker indicates that I should receive my passport card on 4/1 (3 days ago); I have not received any of my original documents back including my original home country passport.

Are they processing any passports that were "in process" or has everything ground to a halt due to COVID19?

luckycat007 wrote: ↑

Sat Apr 04, 2020 11:30 am

I submitted my application online the day after the last citizenship ceremony - so about a month ago. The online passport tracker indicates that I should receive my passport card on 4/1 (3 days ago); I have not received any of my original documents back including my original home country passport.

Are they processing any passports that were "in process" or has everything ground to a halt due to COVID19?

the estimated time for my passport issue was 30.03.20 but i got it 27.03.20 in spite of 30 march. But still waiting original documents.

Did you receive your passport book already or are you waiting on the card and original documents only?

luckycat007 wrote: ↑

Sat Apr 04, 2020 11:30 am

I submitted my application online the day after the last citizenship ceremony - so about a month ago. The online passport tracker indicates that I should receive my passport card on 4/1 (3 days ago); I have not received any of my original documents back including my original home country passport.

Are they processing any passports that were "in process" or has everything ground to a halt due to COVID19?

luckycat007 wrote: ↑

Sat Apr 04, 2020 11:26 am

I submitted my application online the day after the last citizenship ceremony - so about a month ago. The online passport tracker indicates that I should receive my passport card on 4/1 (3 days ago); I have not received any of my original documents back including my original home country passport.

Are they processing any passports that were "in process" or has everything ground to a halt due to COVID19?

Read the previous comments on this thread

FINAL UPDATE

Online passport application on 02/03/2020
Garda verification on 03/03/2020
Documents received on 04/03/2020
Estimate issue date 27/03/2020
Status changed to dispatched 24/03/2020
Passport Received 25/03/2020
Passport Card 26/03/2020

Original documents including naturalisation certificate received - 10/04/2020

masterboy123 wrote: ↑

Fri Apr 10, 2020 12:45 pm

FINAL UPDATE

Online passport application on 02/03/2020
Garda verification on 03/03/2020
Documents received on 04/03/2020
Estimate issue date 27/03/2020
Status changed to dispatched 24/03/2020
Passport Received 25/03/2020
Passport Card 26/03/2020

Original documents including naturalisation certificate received - 10/04/2020

are they posting back the certificate of naturalisation?

Yes.

zaza7625 wrote: ↑

Fri Apr 10, 2020 6:48 pm

masterboy123 wrote: ↑

Fri Apr 10, 2020 12:45 pm

FINAL UPDATE

Online passport application on 02/03/2020
Garda verification on 03/03/2020
Documents received on 04/03/2020
Estimate issue date 27/03/2020
Status changed to dispatched 24/03/2020
Passport Received 25/03/2020
Passport Card 26/03/2020

Original documents including naturalisation certificate received - 10/04/2020

are they posting back the certificate of naturalisation?

masterboy123 wrote: ↑

Fri Apr 10, 2020 12:45 pm

FINAL UPDATE

Online passport application on 02/03/2020
Garda verification on 03/03/2020
Documents received on 04/03/2020
Estimate issue date 27/03/2020
Status changed to dispatched 24/03/2020
Passport Received 25/03/2020
Passport Card 26/03/2020

Original documents including naturalisation certificate received - 10/04/2020

You are the only one who seems to have received documents back in April ! Any one else ?

Just received my original documents this morning, looks like they have sent it before the suspension of service, but to be delivered in specific date

Hi all.
I received my original documents this morning by passport express.
I am finished dealing with all documents, irish passport book/ID card and original documents.
Hope you get them soon too.

Received my original birth certi, naturalisation cert and non-Irish passport today !

zaza7625 wrote: ↑

Wed Apr 15, 2020 10:34 am

Hi all.
I received my original documents this morning by passport express.
I am finished dealing with all documents, irish passport book/ID card and original documents.
Hope you get them soon too.

Hi, how does passport express work for return of original documents? Do you need to sign for receiving them? Asking because I was shocked when found my husband's passport sitting in our letter box being sent by regular post (to Northern Ireland). Considering we (applicants) are sending the most important documents together with passport application I am a bit concerned that they might just return them without any tracking or signature request.

kalyna wrote: ↑

Mon Jun 01, 2020 1:10 pm

zaza7625 wrote: ↑

Wed Apr 15, 2020 10:34 am

Hi all.
I received my original documents this morning by passport express.
I am finished dealing with all documents, irish passport book/ID card and original documents.
Hope you get them soon too.

Hi, how does passport express work for return of original documents? Do you need to sign for receiving them? Asking because I was shocked when found my husband's passport sitting in our letter box being sent by regular post (to Northern Ireland). Considering we (applicants) are sending the most important documents together with passport application I am a bit concerned that they might just return them without any tracking or signature request.

They are usually sent by registered mail with no proof of signature required, as long as the item can go into your letter box. This is the same for the vast majority of government correspondence.

If the item is too bulky to go into your letter box, the postman will need to ring you or leave a note for collection, although this is completely dependent on the postman following the rules. My local postman has in numerous occasions asked me to sign for registered mails for my neighbours where the mail explicitly say ‘do not redirect’ or ‘recipient only’.

According to the article, at the moment passport services are on pause. They only accept online applications but do not process them.
https://www.irishexaminer.com/breakingn ... 03036.html