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First time passport application

Forum to discuss all things Blarney | Ireland immigration

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Kadieerram
Newbie
Posts: 34
Joined: Thu Feb 07, 2019 10:53 am
Ireland

Re: First time passport application

Post by Kadieerram » Fri May 17, 2019 12:04 pm

littlerr wrote:
Fri May 17, 2019 11:55 am
I submitted my application this Monday via Passport Express.
I sent a written letter this Wednesday to request to have my other passport back as I need to travel abroad unexpectedly very soon.
I got my passport back in my letter box today (Friday).
The experience is not that bad as I thought.

The web chat is not helpful at all though and the estimated waiting time couldn't be less accurate.

I still cannot track my application even after I have received my other passport back. I was told that the scanning process will likely take place this afternoon. The tracking of the application will not appear until it's fully scanned (this has been confirmed by 3 different web chat agents).

That means, if you can see your application in the system, it means you are in stage 3 at least, where they are going to check with relevant authorities to see if your application is genuine and whether you are entitled to an Irish passport.
Thanks :)

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Mon May 20, 2019 11:18 am

I got in touch with them today to check if the photos I sent were fine as I was worried mine wouldn’t be accepted and the chap on the chat said the following:

Okay your application is being processed,I can only advise you to keep track of your application online. Please note that this estimated date of issue is based on current average turnaround times for this service. While every effort is made to achieve this goal, the delivery periods for passports can vary depending on the volume of applications at any one time as well as operational demands.The date will not update but the tracker will change online for you. It will change from processing to printing and then dispatched once the passport is ready and on its way to you.The delay has arisen as a result of high demand for passports. We are experiencing high volumes of applications. The staff and the issuing office are working hard to deal with this demand. I cannot give you an estimated date of issue as processing times vary depending on the amount of applications we receive along with some other factors.

I don’t think I will be getting it on my due date lol

littlerr
Respected Guru
Posts: 2461
Joined: Wed Jul 25, 2018 12:14 pm
China

Re: First time passport application

Post by littlerr » Mon May 20, 2019 11:35 am

I have been waiting to chat to them from 11am - the estimated wait time has been changing all the time - and it's 12:30pm now and I'm still waiting :(

thegoodaulleo
Junior Member
Posts: 67
Joined: Mon Jul 23, 2018 8:56 am
Mood:
Ireland

Re: First time passport application

Post by thegoodaulleo » Tue May 21, 2019 9:03 am

At least the status bar is (slowly) progressing...

https://drive.google.com/open?id=1s9zqi ... 74lc_2Bhg0

mrrobot
Junior Member
Posts: 65
Joined: Mon May 28, 2018 2:13 pm
Mood:
Ireland

Re: First time passport application

Post by mrrobot » Thu May 23, 2019 12:32 pm

Any updates guys?My status is still processing (issued eta 28.05)

thegoodaulleo
Junior Member
Posts: 67
Joined: Mon Jul 23, 2018 8:56 am
Mood:
Ireland

Re: First time passport application

Post by thegoodaulleo » Thu May 23, 2019 12:37 pm

mrrobot wrote:
Thu May 23, 2019 12:32 pm
Any updates guys?My status is still processing (issued eta 28.05)
Still processing (ETA 03/06)

thegoodaulleo
Junior Member
Posts: 67
Joined: Mon Jul 23, 2018 8:56 am
Mood:
Ireland

Re: First time passport application

Post by thegoodaulleo » Mon May 27, 2019 8:07 am

mrrobot wrote:
Thu May 23, 2019 12:32 pm
Any updates guys?My status is still processing (issued eta 28.05)

Any news? ETA still tomorrow?

Kadieerram
Newbie
Posts: 34
Joined: Thu Feb 07, 2019 10:53 am
Ireland

Re: First time passport application

Post by Kadieerram » Mon May 27, 2019 8:21 am

Good morning,
Any updates? the ones that their estimated issue date was today. :)

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Mon May 27, 2019 9:01 am

My status bar reached its end, however it is still processing. I was speaking to customer service and there could be up to 2 weeks delay because May is busy.

mrrobot
Junior Member
Posts: 65
Joined: Mon May 28, 2018 2:13 pm
Mood:
Ireland

Re: First time passport application

Post by mrrobot » Mon May 27, 2019 9:28 am

thegoodaulleo wrote:
Mon May 27, 2019 8:07 am
mrrobot wrote:
Thu May 23, 2019 12:32 pm
Any updates guys?My status is still processing (issued eta 28.05)

Any news? ETA still tomorrow?
Yes, still showing as tomorrow

iceice304
Junior Member
Posts: 99
Joined: Thu May 17, 2018 8:19 am
Ireland

Re: First time passport application

Post by iceice304 » Mon May 27, 2019 10:41 am

the estimated issue date is today but still saying processing. The issue is that my flight is already booked for 1st June, I spoke to office and on web chat re: same and sent them email but no luck yet.

Kadieerram
Newbie
Posts: 34
Joined: Thu Feb 07, 2019 10:53 am
Ireland

Re: First time passport application

Post by Kadieerram » Mon May 27, 2019 10:56 am

iceice304 wrote:
Mon May 27, 2019 10:41 am
the estimated issue date is today but still saying processing. The issue is that my flight is already booked for 1st June, I spoke to office and on web chat re: same and sent them email but no luck yet.
Oh that's not good. I hope you get it soon.

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Mon May 27, 2019 10:57 am

iceice304 wrote:
Mon May 27, 2019 10:41 am
the estimated issue date is today but still saying processing. The issue is that my flight is already booked for 1st June, I spoke to office and on web chat re: same and sent them email but no luck yet.
You can request your original passport to be sent back: they cant send the certificate back though, so not sure how that would work. They advised me to contact INIS for that.

littlerr
Respected Guru
Posts: 2461
Joined: Wed Jul 25, 2018 12:14 pm
China

Re: First time passport application

Post by littlerr » Mon May 27, 2019 8:04 pm

I applied for the Irish passport 2 weeks ago (13th May) and I was able to request for my Chinese passport back within 2 days (requested in writing on 15th and got it back on 17th).

I just flew back today - no issue at all at the Dublin airport.

You don’t need to take your naturalisation cert abroad anyway. It’s too valuable (and too poor quality) a document to be carried abroad.

The border officers have your information in their system anyway. If you want to make things easier for them, bring a copy of the certificate with you.

Of course since you will be using your foreign passport to enter Ireland, you will still need a valid entry permit (namely a valid Irish visa or a stamp) in your foreign passport, regardless of whether you are an Irish National or not.

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Tue May 28, 2019 8:48 am

Now my status bar is going backwards :D

iceice304
Junior Member
Posts: 99
Joined: Thu May 17, 2018 8:19 am
Ireland

Re: First time passport application

Post by iceice304 » Tue May 28, 2019 10:36 am

same here, bar is going backwards

thegoodaulleo
Junior Member
Posts: 67
Joined: Mon Jul 23, 2018 8:56 am
Mood:
Ireland

Re: First time passport application

Post by thegoodaulleo » Tue May 28, 2019 12:53 pm

ETA delayed. Initially 28/05, then 03/06, and now 05/06.

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Tue May 28, 2019 2:40 pm

thegoodaulleo wrote:
Tue May 28, 2019 12:53 pm
ETA delayed. Initially 28/05, then 03/06, and now 05/06.
At least they changed your date.. mine is still 27/05.

littlerr
Respected Guru
Posts: 2461
Joined: Wed Jul 25, 2018 12:14 pm
China

Re: First time passport application

Post by littlerr » Tue May 28, 2019 3:11 pm

I just talked to the online chat team. According to them, there's a surge in the first-time applications via naturalisation (as expected), so it is expected that there will be some delays. Whether the scheduled issue date is changed or not depends on agent who takes your file.

mrrobot
Junior Member
Posts: 65
Joined: Mon May 28, 2018 2:13 pm
Mood:
Ireland

Re: First time passport application

Post by mrrobot » Wed May 29, 2019 7:32 am

My bar is going backwards as well now, however ETA is still yesterday...

REW
Newly Registered
Posts: 11
Joined: Fri Mar 22, 2019 10:42 am
Mood:
Ireland

Re: First time passport application

Post by REW » Wed May 29, 2019 9:32 am

Finally received my brand new Irish passport today!

I applied on 3rd of May, on my application my original issue date was today 29th of May, but I had a web chat with them yesterday about my travelling date on 9th June, they said they will put a note on my application for sending back my original passport from my birth country or speed up the process.

Two hours later I got a phone call from the department and said my application is approved and it will be print and post today. That was yesterday and I received this morning in the post!

Have to say I am very impressed the service and help I got from the department.

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Wed May 29, 2019 11:53 am

REW wrote:
Wed May 29, 2019 9:32 am
Finally received my brand new Irish passport today!

I applied on 3rd of May, on my application my original issue date was today 29th of May, but I had a web chat with them yesterday about my travelling date on 9th June, they said they will put a note on my application for sending back my original passport from my birth country or speed up the process.

Two hours later I got a phone call from the department and said my application is approved and it will be print and post today. That was yesterday and I received this morning in the post!

Have to say I am very impressed the service and help I got from the department.
Congratulations!

Mine is sadly still processing and no ETA even after asking customer service. Initial ETA was 27th of May and status bar going backwards.

REW
Newly Registered
Posts: 11
Joined: Fri Mar 22, 2019 10:42 am
Mood:
Ireland

Re: First time passport application

Post by REW » Wed May 29, 2019 1:34 pm

Anira wrote:
Wed May 29, 2019 11:53 am
REW wrote:
Wed May 29, 2019 9:32 am
Finally received my brand new Irish passport today!

I applied on 3rd of May, on my application my original issue date was today 29th of May, but I had a web chat with them yesterday about my travelling date on 9th June, they said they will put a note on my application for sending back my original passport from my birth country or speed up the process.

Two hours later I got a phone call from the department and said my application is approved and it will be print and post today. That was yesterday and I received this morning in the post!

Have to say I am very impressed the service and help I got from the department.
Congratulations!

Mine is sadly still processing and no ETA even after asking customer service. Initial ETA was 27th of May and status bar going backwards.
To be honest I was presently surprise when they rang me and told me it will be print and post, because when I chat to the guy on web chat he said he can’t guarantee it will be print, best he can do is put a note on my application. He also say it will take a few working days for my original passport to be posted back to me.

thegoodaulleo
Junior Member
Posts: 67
Joined: Mon Jul 23, 2018 8:56 am
Mood:
Ireland

Re: First time passport application

Post by thegoodaulleo » Wed May 29, 2019 1:37 pm

REW wrote:
Wed May 29, 2019 9:32 am
Finally received my brand new Irish passport today!

I applied on 3rd of May, on my application my original issue date was today 29th of May, but I had a web chat with them yesterday about my travelling date on 9th June, they said they will put a note on my application for sending back my original passport from my birth country or speed up the process.

Two hours later I got a phone call from the department and said my application is approved and it will be print and post today. That was yesterday and I received this morning in the post!

Have to say I am very impressed the service and help I got from the department.
Just a curiosity: in the 'place of birth' section of the passport... did they put the name of your hometown or the country? Or both?

Anira
Member
Posts: 148
Joined: Mon Apr 30, 2018 11:22 am
Canada

Re: First time passport application

Post by Anira » Wed May 29, 2019 2:15 pm

REW wrote:
Wed May 29, 2019 1:34 pm
Anira wrote:
Wed May 29, 2019 11:53 am
REW wrote:
Wed May 29, 2019 9:32 am
Finally received my brand new Irish passport today!

I applied on 3rd of May, on my application my original issue date was today 29th of May, but I had a web chat with them yesterday about my travelling date on 9th June, they said they will put a note on my application for sending back my original passport from my birth country or speed up the process.

Two hours later I got a phone call from the department and said my application is approved and it will be print and post today. That was yesterday and I received this morning in the post!

Have to say I am very impressed the service and help I got from the department.
Congratulations!

Mine is sadly still processing and no ETA even after asking customer service. Initial ETA was 27th of May and status bar going backwards.
To be honest I was presently surprise when they rang me and told me it will be print and post, because when I chat to the guy on web chat he said he can’t guarantee it will be print, best he can do is put a note on my application. He also say it will take a few working days for my original passport to be posted back to me.
I got my original passport 2 days later but no sign on when I will get the irish one. Waiting game now.

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