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Passport return/Tipperary DSU?

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Lethbox
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Passport return/Tipperary DSU?

Post by Lethbox » Wed May 15, 2019 8:27 am

Hi, I sent in my Irish citizenship application (through marriage to Irish citizen) on April 9th, it’s now May 15th and I never received any acknowledgement or my passport back. I know the process takes a long time but I am concerned that I didn’t get anything to say that they received it. When I tracked it, it says it arrived at Tipperary DSU on April 10th. Does that mean it hasn’t reached the citizenship office?

I also unexpectedly need my passport back, and can’t get ahold of them. I have rang, emailed and now sent a letter so I’m hoping they’ll send t back to me, if they ever received it in the first place!

Has anyone else experienced this? Any advice would be appreciated!

Lethbox
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Re: Passport return/Tipperary DSU?

Post by Lethbox » Wed May 15, 2019 8:37 am

Sorry I realized I posted this in the wrong forum but don’t know how to delete it!

katielloydmcmahon
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Re: Passport return/Tipperary DSU?

Post by katielloydmcmahon » Wed May 15, 2019 9:06 am

My tracking said "Your item was delivered TIPPERARY D.S.U., CO TIPPERARY" once it was delivered.

Mine was delivered on April 8th. I think they're only processing March applications so unlikely either of us will have our passports returned automatically yet.

I also need mine back to travel. I emailed them 10 days ago, I called them 400 times yesterday when the phone line was open and still nothing. I've now sent a letter in the post, requesting the put the app on hold and return the passport ASAP, I sent it express and it was delivered this morning. So fingers crossed.

it's ridiculous that a place that holds peoples original passports for weeks on end, is so impossible to contact.

Lethbox
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Re: Passport return/Tipperary DSU?

Post by Lethbox » Wed May 15, 2019 9:27 am

Thanks for your reply! I did the exact same thing, wrote them a letter today. So do you think it if it was delivered to the DSU that means the citizenship office received it? It is ridiculous that they’re so hard to get a hold of! And I just noticed yesterday afternoon they put up a note on their website that said the phone lines are closed this week, but they didn’t give much notice! Hope you get your passport back!!

katielloydmcmahon
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Re: Passport return/Tipperary DSU?

Post by katielloydmcmahon » Wed May 15, 2019 9:36 am

Yeah I'd say it was delivered.

Where does it say about being closed this week? I can't see anything.

Spire01
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Re: Passport return/Tipperary DSU?

Post by Spire01 » Wed May 15, 2019 9:48 am

Hi there,
All the posts/letters that are sent to this Citizenship department will be delivered to the TIPPERARY D.S.U. (Anpost Delivery Service Unit) and the department collects them from the D.S.U on a daily basis. So your application should be now with the department for sure..Not being able to contact them is another problem. Hope this helps.

Regards.

katielloydmcmahon
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Re: Passport return/Tipperary DSU?

Post by katielloydmcmahon » Wed May 15, 2019 11:14 am

I sent another email about 30 minutes ago with the subject "URGENT PLEASE RESPOND" and got a response just now! My passport is being returned today and I won't need to resubmit it :D
Not sure if it was the physical letter that arrived today or the second email, I'm just relieved its coming back.

Lethbox
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Re: Passport return/Tipperary DSU?

Post by Lethbox » Wed May 15, 2019 12:07 pm

Oh that’s great news! Yeah they don’t have the phone line closure on their website, it’s on the main department of justice website, which is ridiculous. But so glad you got it sorted, thanks for the help everyone! I’ll send an email now.

Lethbox
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Re: Passport return/Tipperary DSU?

Post by Lethbox » Wed May 15, 2019 12:18 pm

Thanks so much for that info!
Spire01 wrote:
Wed May 15, 2019 9:48 am
Hi there,
All the posts/letters that are sent to this Citizenship department will be delivered to the TIPPERARY D.S.U. (Anpost Delivery Service Unit) and the department collects them from the D.S.U on a daily basis. So your application should be now with the department for sure..Not being able to contact them is another problem. Hope this helps.

Regards.

happygolucky1
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Re: Passport return/Tipperary DSU?

Post by happygolucky1 » Fri May 17, 2019 11:52 am

katielloydmcmahon wrote:
Wed May 15, 2019 11:14 am
I sent another email about 30 minutes ago with the subject "URGENT PLEASE RESPOND" and got a response just now! My passport is being returned today and I won't need to resubmit it :D
Not sure if it was the physical letter that arrived today or the second email, I'm just relieved its coming back.
Did you get your passport back ? just the passport or the reference number/Receipt of payment too ?

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