The FAX has to be sent BEFORE the decision is made. They ship out the documents immediately after making the decision.
A number of people get confused by the mention of HO waiting 7 days after the decision is made, in the guidelines.
The fact is: If you have sent a fax for getting your documents collected, then only HO will wait for 7 days after the decision has been made. If the agency which has to collect your dox does not do so within 7 days HO ships the Dox via Airmail or Royal Mail (for in country applicants).
regards,
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