Many thanks for your answer alterhase58.
We decided to upload all the documents UKVI want to see into the 'Optional'(!!!) UKVCAS category onto the 'Other' line. I understand UKVI want to see all of the evidence documents on the UKVI checklist, irrespective of UKVCAS's category placement.

We have requested & paid for BC with UKVI for my ILR-holding wife. The UKVI-provided Document Checklist 'Guide' details a number of (uncategorised) possible evidence documents to upload to the UKVCAS site. Having made an account with UKVCAS, we see that it appears the only document she needs to uplo...

Many thanks Cullinan, we'll wait a bit more (we've had practice), & see what next week brings. This whole process has left a bitter taste in our mouths. Thanks again.

The best bet is to use the email I provided above and ask for a copy of the decision letter explaining your decision email had an empty attachment. Any other number you will call will be a wastage of time and energy. I would not worry too much before Friday next week, hopefully you will get your BR...

Is your current BRP valid? If yes, this may work: Check your RTW status. If it changed to no limits on work, ILR is approved. In majority cases it works. For some, the status is lagged too. https://www.gov.uk/prove-right-to-work BRP arrives up to 7-10 working days after approval. You do not need a ...

We applied for ILR Set(M) on 14 Sep 2020. We then waited, & waited, until today when we received a mail from UKVI (Friday afternoon) stating a decision had been made, & was detailed in the attached (508 byte) letter. Unfortunately, we were initially unable to open the attachment - something about un...