
Dear .........,
I hope you are well.
UKVI have now responded to the resolution plan that we sent to them on 01 April 2025.
We proposed that UKVI:
The complainant has told our office that they would like UKVI to provide a timeframe for when a decision will be made on their application for Naturalisation.
UKVI have agreed:
UKVI have confirmed that they agree to conclude your application within 3 months of the closure letter being received from this office, barring exceptional circumstances.
Could you please let me know if this action will resolve your complaint?
If this does not resolve your complaint, I will request your case papers and your complaint will wait to be allocated to an investigator.
I look forward to hearing from you.
Kind regards,
Xxx
Business Support Officer