British Passport application processing timelines (only)

adnanmirza · Post by **adnanmirza** » Fri Jun 20, 2014 10:00 am

hi,
I have been in a similar situation. I applied on 17/5/2014 and it went to Liverpool office. Got the sms on 21/5/2014. After that no correspondence.

I tried calling Liverpool office on 0845 number without any luck. Did you manage to speak to some one in Liverpool office?

Ad

adnanmirza · Post by **adnanmirza** » Fri Jun 20, 2014 10:04 am

does anyone know the number to call to speak to someone in Liverpool office?

Below are my timelines

Application: 1st time (Post Office check and send)
Applied: 17/5/2014
SMS received: 21/5/2014 (Liverpool Office)
Appointment Letter: Awaiting
Documents Received: Awaiting
Passport: Awaiting

It would be helpful if someone can share the Liverpool office number.

Thanks

powerfox · Post by **powerfox** » Fri Jun 20, 2014 10:15 am

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Receipt: Waiting

Finally, got my interview appointment!!Special thanks for good posts and help.

majamcr · Post by **majamcr** » Fri Jun 20, 2014 10:23 am

powerfox wrote:Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Receipt: Waiting

Finally, got my interview appointment!!Special thanks for good posts and help.

Congratulations powerfox!

cnmmt · Post by **cnmmt** » Fri Jun 20, 2014 11:05 am

Is there anyone here who applied for first adult passport with Durham passport office on 6th of may or around this date and not receive a interview letter yet ?

I am so sad

marsenal · Post by **marsenal** » Fri Jun 20, 2014 11:20 am

I have called up the general number and managed to find out my application is in Belfast. I don't seem to see any experience here from Belfast. Anyone have any tips/advice or numbers that I can use? Thanks very much and all the best to everyone else waiting!!!
Not great seeing more and more articles each day about the backlog

newbie_t · Post by **newbie_t** » Fri Jun 20, 2014 11:27 am

newbie_t wrote:
newbie_t wrote:Passport for: Adult First time
Application Type: New (Naturalised)
Method of application: post office check and send
Date of application: 17/05/2014
Date application received by IPS: 22/05/2014
Date of SMS: 22/05/2014
Date of return of documents:18/06/2014
Date of receipt of interview letter: 17/06/2014
Date of Passport Appointment: 19/06/2014
Date of SMS Received: 20/06/2014 - passport being printed
Date of Passport Receipt:
Futher update..

Gnanasekar · Post by **Gnanasekar** » Fri Jun 20, 2014 11:34 am

Gnanasekar wrote:
Gnanasekar wrote:Passport for: Minor (For UK born Child, Both parents on ILR)
Application Type: New
Method of application: Post office Check & Send
Date of application: 10-May-2014
Date application received by IPS: 15-May-2014
Date of return of documents:
Date of receipt of interview letter: Not Applicable
Date of Passport Appointment: Not Applicable
Date of SMS for Printing: 20-Jun-2014
Date of Passport Receipt:

Getting a bit tensed with no progress update even after calling their helpline twice. Have plans for visa and travel. Looks like will cause a mess if it doesn't come back in 6 weeks time. Fingers crossed !
Update (18-Jun-2014) - The person who has counter signed the child's passport application has received a letter to confirm details. The same has been filled in and posted today (on pre-stamped envelope). Does anyone know how long (on avergae) should this take after this stage.

Update (20-Jun-2014) - Received a text saying the passport is being printed and should be delivered in few days. I'm expecting it tomorrow or early next week and will give an update. My application was processed in Peterborough.

shiju31 · Post by **shiju31** » Fri Jun 20, 2014 1:30 pm

same case as your. So i see i am 15 days away in receiving passport for my child considering your timeline

cofe · Post by **cofe** » Fri Jun 20, 2014 2:19 pm

cofe wrote:Update
Passport for: 2 Adults
Application Type: New (Naturalized)
Method of application: Check and Send Service
Date of application: 13/05/2014
Date application received by IPS: Awaiting
Date of SMS Received: 16/05/2014
Date of return of documents: 18/06/2014
Date of receipt of interview letter: 14/06/2014
Date of Passport Appointment: 21/06/2014 (At Luton)
Date of Passport Receipt: Awaiting

Wrightfamily · Post by **Wrightfamily** » Fri Jun 20, 2014 2:56 pm

4 Passport applications as follows:

Passport for: Adult
Application Type: New
Method of application: Postal
Date of application: 30/05/2014
Date application received by IPS: 02/06/2014
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Passport for: Adult
Application Type: Change in name
Method of application: Postal
Date of application: 30/05/2014
Date application received by IPS: 02/06/2014
Date of return of documents:
Date of receipt of interview letter: n/a
Date of Passport Appointment: n/a
Date of Passport Receipt: 20/06/2014

Passport for: Minor
Application Type: New
Method of application: Check & Send
Date of application: 28/05/2014
Date application received by IPS: 29/05/2014
Date of return of documents:
Date of receipt of interview letter: n/a
Date of Passport Appointment: n/a
Date of Passport Receipt:

Passport for: Minor
Application Type: New
Method of application: Check & Send
Date of application: 28/05/2014
Date application received by IPS: 29/05/2014
Date of return of documents:
Date of receipt of interview letter: n/a
Date of Passport Appointment: n/a
Date of Passport Receipt:

sian.b · Post by **sian.b** » Fri Jun 20, 2014 3:41 pm

Passport for: 1 Adult
Application Type: Naturalisation first British passport
Method of application: Post Office: Check and Send
Date of application: 3/6/14
Date application received by IPS: 9/6/14
Date of return of documents: Waiting
Date of receipt of interview letter:Waiting
Date of Passport Appointment: Waiting
Date of Passport Receipt: Waiting

itattowa · Post by **itattowa** » Fri Jun 20, 2014 4:04 pm

Passport for: 1 Adult
Application Type: Naturalisation first British passport
Method of application: Post Office: Check and Send
Date of application: 04/06/14
Date application received by IPS: 10/06/14 (4 working days to receive the application!!)
Date of return of documents: Waiting
Date of receipt of interview letter:Waiting
Date of Passport Appointment: Waiting
Date of Passport Receipt: Waiting

lamijm · Post by **lamijm** » Fri Jun 20, 2014 4:09 pm

Application Timeline
Passport for: Adult naturalized
Application Type: New
Method of application: Check & Send or Postal
Date of application: 20th May
Date of SMS received: 22nd May
Date of return of documents: tbc
Date application received by IPS: 21st May (Durham)
Date of receipt of interview letter: never did
Date of Passport Appointment: 20th June
Date of SMS printing passport: tbc
Date of Passport Receipt: tbc

Didn't receive an interview letter from Durham so i called on thursday the 18th and told them due to the nature of my job, i need my passport asap as i am going on company duties on the 6th of July. Yesterday the 19th a very nice lady called me from Durham which turned out to be an examiner who then said she was examining my application atm and gave me an interview reference number. As soon as i hung up with her i called and got an appointment for today the 20th. the examiner gave me her personal number ( an 0191 number)for her desk which i called to tell her my interview just went fine, she said good and she can now see that on her computer and will request for the passport to get printed asap.

what i found weird is that she called me back while i was driving home to tell me because i am not travelling until the 6th of July, to get my passport by Tuesday (24th of June) i can pay and upgrade which is 65 pounds or stay with the standard service and get the passport on wed-thursday (25th or 26th). I said one day wait aint gonna make a difference so i will stay with the standard service.

Seems like a money making ploy to me.

Spidery_thread · Post by **Spidery_thread** » Fri Jun 20, 2014 4:48 pm

Passport Office is making £13 profit on each passport application.

powerfox · Post by **powerfox** » Fri Jun 20, 2014 5:47 pm

majamcr wrote:
powerfox wrote:Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Receipt: Waiting

Finally, got my interview appointment!!Special thanks for good posts and help.
Congratulations powerfox!

Thank you, your prognosis on that email was bang on

Time to book tickets

Jordiie · Post by **Jordiie** » Fri Jun 20, 2014 6:34 pm

Passport for: Adult
Application Type: First Adul Passport
Method of application: Online
Date of application: 14th May
Date of Fees deduction: N/A
Date application received by IPS: 14th May
Sent documents the following day: 15th May
SMS recieved: Never
Date of receipt of interview letter: 19th dated 17th June
Date of return of documents: 19th June
Date of Passport Appointment: 23rd June (In derby which is 2 hours from me as Peterbourgh passport office are not doing interviews)
Date of Passport Receipt: TBA

I fly out on the 2nd of July so now I'm very hopeful I should make it,
Good luck to all

C0sta · Post by **C0sta** » Fri Jun 20, 2014 7:23 pm

http://www.bbc.co.uk/news/uk-politics-27937962

The Passport Office is having to deal with a backlog of 53,000 applications - higher than previously thought.

The agency released the new figures after pressure from Home Affairs Committee chairman Keith Vaz.

He said the data proved the backlog was caused by the closure of overseas posts and the transfer of work to the UK.

"This decision was clearly the wrong one and has been poorly managed. The public have been badly let down," said the Labour MP.

He also accused the Passport Office of "profiting from public hardship" by making a surplus of almost £13 on each application.

Passport Office chief executive Paul Pugh this week apologised to the public for the delays that have put thousands of peoples' holiday plans at risk.

'Wake-up call'
He told MPs on the home affairs committee that his office knew a surge in demand was on its way because the Foreign Office had decided to close seven posts in foreign embassies. He had expected to have to deal with 350,000 more applications.

But even though that figure would be closer to 400,000, he said, adequate preparations had been made.

He admitted the agency had failed to predict the scale of the increase but insisted it was not just down to the extra work from the closure of the overseas centres but other factors, which have yet to be identified.

The report released by the Passport Office identifies a sudden surge in demand for passports in January this year - 70,000 higher than at the same time last year.

Mr Pugh spoke about this when he was being grilled by the committee and said he had added extra shifts and redeployed staff to cope with it.

But Mr Vaz says the spike should have acted as a "wake-up" call to managers.

"A comparison of the 2013 and 2014 figures for January would have told the management of Her Majesty's Passport Office (HMPO) and ministers all they needed to know," said Mr Vaz.

"The 70,000 additional passport applications, received five months ago, should have provided the wake-up call.

"It is baffling why immediate action was not taken to alleviate the impending disaster that has now engulfed HMPO."

Castro32 · Post by **Castro32** » Fri Jun 20, 2014 8:24 pm

Passport for: 1 Adult and 1 child
Application Type: New (adult Naturalized and Child is British)
Method of application: In person via post office
Date of application: 20/06/2014
Date application received by IPS:
Date of SMS Received:
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

cnmmt · Post by **cnmmt** » Fri Jun 20, 2014 8:51 pm

ssingh6 wrote:Hi Guys

Please can you provide me contact number fro Durham office..i applied on 2nd may still nothing....

Hi ssingh6

Have you recieved anthing from the passport office yet ? did you manage to call durham office?

cnmmt · Post by **cnmmt** » Fri Jun 20, 2014 8:55 pm

Hi guys

Is there anyone here who has applied around 6th May and still not receive a interview letter ?

ssingh6 · Post by **ssingh6** » Fri Jun 20, 2014 10:45 pm

Hi

I havent received anything till now..please can some one gv me number for durham office?

cnmmt · Post by **cnmmt** » Sat Jun 21, 2014 8:28 am

ssingh6 wrote:Hi

I havent received anything till now..please can some one gv me number for durham office?

0845 601 5175

psTier1 · Post by **psTier1** » Sat Jun 21, 2014 10:36 am

Passport for: 1 Adult and 2 children
Application Type: First
Method of application: Spl Del
Date of application: 13/05/2014
Date application received by IPS: 16/05/2014
Date of SMS Received: 19/05/2014
Fee Deducted: 19/05/2014
Date of email Received for Application Approval: 11/06/2014
Date of SMS Received for PP Printing: 12/06/2014 (Children)
Date of return of documents: 12/06/2014
Date of receipt of interview letter: 13/06/2014
Date of Passport Appointment: 16/06/2014
Date of Passport Receipt: 13/06/2014 (Children) & 18/06/2014 (Adult)

Thanks and Good Luck to everyone.

AndyAndy · Post by **AndyAndy** » Sat Jun 21, 2014 2:43 pm

2 passport applications:

Passport for: Adult
Application Type: New, Naturalized
Method of application: Post Office Check & Send Service, Canary Wharf, London.
Date of application: 23/05/2014
Date of SMS received: 28/05/2014
Date application received by IPS: 28/05/2014 by Peterborough Passport Office, I had to do online equerry
Date of return of documents: awaiting
Date of receipt of interview letter: 21/06/2014 (dated 19/06/2014)
Date of Passport Appointment: 23/06/2014 (London Victoria)
Date of Passport Receipt: awaiting

Passport for: Adult
Application Type: New, Naturalized
Method of application: Post Office Check & Send Service, Canary Wharf, London.
Date of application: 23/05/2014
Date of SMS received: never
Date application received by IPS: 27/05/2014 by Peterborough Passport Office, I had to do online equerry
Date of return of documents: awaiting
Date of receipt of interview letter: 21/06/2014 (dated 19/06/2014)
Date of Passport Appointment: 23/06/2014 (London Victoria)
Date of Passport Receipt: awaiting

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