British Passport application processing timelines (only)

sian.b wrote:Hi Powerfox

What does 'AB' processing team mean and what do they do exactly which is different to anyone answering the phone?
If it works to ask to speak to them we will need to do it. Applied 3rd June, at Durham, travelling the end of this month and no communication from them!

Thanks

AB is team that look to your case. If you can explain your situation to them, say 9 weeks passed nothing heard, can I get connected to AB. Few of staff on can say - sorry but we can't do anything, but I advice you to keep trying.

sharjeelpk wrote:

powerfox wrote:

sharjeelpk wrote:Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

Don't u have barcode?

No I don't. Only thing I got is post office receipt of special delivery.

I suggest them contact and ask them about it.

Application Timeline
Passport for: Adult
Application Type: New first adult passport
Method of application: Check & Send or Postal Hackney
Date of application: 23/05/14
Date application received by IPS: 28/05/14
SMS Received : 28/05/14
Date of return of documents:
Date of receipt of interview letter: 24/06/14
Date of Passport Appointment: 01/07/14
Date of Passport Receipt:
I received the text message today saying the passport is being printed i dont know when it will come they said 2 working days i want to know what is DX timing of delivery so i want to be indoors does any one know.
because me and my wife at work majority of the time so dont want to miss it .
And i still haven't received my document back from them does anyone know how long it takes.

khanjaan:
Your passport should be deliverd either today or tomorrow, they don't need a signature so you don't need to be at home. Your documents should be recived within 2 weeks of reviving your passport.
Recived mine this morning so my awaited journey is finally over

sharjeelpk wrote:Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

i was in a same problem as u are now, You best ring this no 08456015175 they can get u an update without a barcode...

jetliu2000 wrote:I applied my first adult passport on 20 May 2014 by check and send, to Durham office. not heard anything yet.

Who have the telephone number for Durham office ONLY ? So that I can call them today. Thanks Or if you have any suggestions for me?

ring this no 08456015175, they can help you getting ur application processed on a fast track...

Passport for: Adult (Durham Office)
Application Type: First time (naturalised citizen)
Method of application: self Special delivery
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: none
Date of receipt of interview letter: 30/06/2014
Date of return of documents:
Date of Passport Appointment: 07/07/2014
Date of Passport Printing SMS received:
Date of Passport Receipt:

Re: Naturalisation application processing timelines (only)
Passport for: Adult (Durham Office) Application Type: First time (naturalised citizen) Method of application: self Special delivery Date of application: 06/06/2014 Date application received by IPS (post tracking): SMS received: 09/06/2014 Date of receipt of interview letter: waiting Date ...

Here is an interesting situation.

Applied for my first British Passport (Naturalised citizen) on 15/05/14. Since the 6 weeks period have been passed and not receivng any feedback I started chasing the HMPO customer service. Yesterday spoke to a nice gentleman who wrote an email explaining my case to the officer who is handling my PP checks(need to travel for work soon) and sent that email while I was online. And this morning I get a text saying my PP is bieng printed and I shoudlr receive it soon. Bit strange isnt it? Has anyone is this forum or know anyone who have recevied their first passport with out an interview?

Thank you for your time in reading this post

Hi MP1982

I have wondered the same thing. The Gov.uk passport site says ''Her Majesty’s Passport Office may ask to interview you as part of the application process.’’ Yet every post that I've read so far on this site indicates that people have to be interviewed. Maybe it's a mistake on their site in your case or maybe, they really do not interview everyone. Perhaps it depends on their country of birth, their name, their DOB to see if there is someone with similar details as I think the passport interview is mainly about counteracting identity theft??
Anyone else applied for their first British passport as a naturalised citizen and not needed an interview? I'd be curious to know also.

Hi Sian.b,

I was thinking on the same lines because they just mention 'may' . But eeverycase I have seen in this forum and have heard of have gone through the interview process. I can only wait and see when I get the PP hopefully in next few days. In terms of my name It is very unique and will only be one of us in UK for sure . I will keep this forum updated anyway.

Thank you,

P.s: May be people who have got it with out an interview just kep quiet. With this backlog I can understand HMPO clearing applicaton which doesnt look suspicious with out an interview.

maher.786 wrote:

sharjeelpk wrote:Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

i was in a same problem as u are now, You best ring this no 08456015175 they can get u an update without a barcode...

Thank you very Much Maher, I called on the number you advised and got my interview reference number and guy you attend the call told me that my docs are in post. I had to wait about 20 mints before someone attend my call.

Passport for: Adult (Durham Office)
Application Type: First time (naturalised citizen)
Method of application: PO Check and Send
Date of application: 06/06/2014
SMS received: 09/06/2014
Date of receipt of interview letter:
Date of return of documents:
Date of Passport Appointment:
Date of Passport Printing SMS received:
Date of Passport Receipt:

khanjaan wrote:Application Timeline
Passport for: Adult
Application Type: New first adult passport
Method of application: Check & Send or Postal Hackney
Date of application: 23/05/14
Date application received by IPS: 28/05/14
SMS Received : 28/05/14
Date of return of documents:
Date of receipt of interview letter: 24/06/14
Date of Passport Appointment: 01/07/14
Date of Passport Receipt:
I received the text message today saying the passport is being printed i dont know when it will come they said 2 working days i want to know what is DX timing of delivery so i want to be indoors does any one know.
because me and my wife at work majority of the time so dont want to miss it .
And i still haven't received my document back from them does anyone know how long it takes.

Usually next 2 days. I received my text, and passport came today

It's been really long and hard road. But I've won. Good luck to all other people. Keep chasing your documents.

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Printing SMS received: 1/07/2014
Date of Passport Receipt: 2/7/2014.

Passport for: Adult
Application Type: New (Citizen by descent)
Method of application: Online
Date of application: May 13th 2014
Date application received by IPS: My guess is May 19th 2014. Online status site says "Declaration form received, being processed."
Date of return of documents: Haven't received
Date of receipt of interview letter: Nothing
Date of Passport Appointment: Nothing
Date of Passport Receipt: (waiting)

I sent a message on the inquiry site. After having waited many days I got a reply asking for my information (which I already gave in the forms they provided).

*sigh* One thing that has me worried is that I did not send them my USA passport. Instead, I opted to send photocopies of every page in my passport. The application said that I could do that but they reserve the right to ask for my passport if they need it.

powerfox wrote:It's been really long and hard road. But I've won. Good luck to all other people. Keep chasing your documents.

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Printing SMS received: 1/07/2014
Date of Passport Receipt: 2/7/2014.

If getting passport in hand in 6 weeks is long and hard, what about people like us waiting for more than 8 weeks and still nothing !!!!

FINAL UPDATE

Passport for: Adult first Time
Application Type: New (Naturalized)
Method of application: BETA ON LINE - Post Tracking
Date of application: 16/05/2014
Date application received by IPS: 19-May-2014 at GLASGOW
Date application transfered to PETERBOROUGH - 22/05/2014
Letter from Peterborogh ask to complete NEW FORM as Bug problem in ON LINE application 21/06/2014
Date of SMS Received: 26/06/2014
Date of return of documents: 1/07/2014
Date of receipt of interview letter: 27/06/2014
Date of Passport Appointment: 01/07/2014 (At Newport - Wales )
Date Passport SMS is begin printed: 02/07/2014
Date of Passport Receipt: 03/07/2014

Totally 6 Weeks, I completed the application ON LINE due the glitch missing section 14 . add a word document in the original application explain and show the parents details.
They ignore that word documment attached, and ask after 4 weeks complete the form again, include the countersignature.
after that .....all going fast.. Posted new form on 20/06 on 25/06 they sent a letter appoiment interview, also checked my credit file that day, made appoiment to Tuesday 1/07/2014 .. Passport received 2 days later, the Passport is printed the same day of appoiment...

After year and 2 months the journey is complete... Good luck everybody and patience..

akash08 wrote:

powerfox wrote:It's been really long and hard road. But I've won. Good luck to all other people. Keep chasing your documents.

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Printing SMS received: 1/07/2014
Date of Passport Receipt: 2/7/2014.

If getting passport in hand in 6 weeks is long and hard, what about people like us waiting for more than 8 weeks and still nothing !!!!

Unfortunately, I can't help you with anything as I'm not responsible for your passport.

Big piece of advice for all those who's applying. Always sent your former passport (foreign passport / travel document) - even though, some people in Post Office, might convince you don't have to. You can face more delay due error like that.

I noticed a lot of people's passport case delayed for further 2 weeks/1 month due that

Does anyone here have an issue with Liverpool office as I have been waiting for 4 weeks and no news received yet.

Application Timeline
Passport for: Adult
Application Type: First time
Method of application: Check & Send (Liverpool office)
Date of application: 13/05/14
Date application received by IPS: 16/05/14
Date of return of documents: N/A
Date of receipt of interview letter: N/A (Sorted over the phone)
Date of Passport Appointment: 02/07/14
Date of Passport being printed SMS: 03/07/14
Date of Passport Receipt: Waiting

I fly out in 10 days so wish me luck, good luck to everyone else still waiting!

B1

Good luck B1-B!!!;)

Could you please tell us the date when you got your reference number to make interview appointment.

They rang me back after I chased up when I would get the interview a couple days ago. The actual letter came through today!

Everyone at the Liverpool office I spoke to were really helpful and made the process a lot easier. This forum gave me hope when there wasn't any so I thought I'd share my experience for people in the same position!

B1

B1-B wrote:They rang me back after I chased up when I would get the interview a couple days ago. The actual letter came through today!

Everyone at the Liverpool office I spoke to were really helpful and made the process a lot easier. This forum gave me hope when there wasn't any so I thought I'd share my experience for people in the same position!

B1

Can you give us the phone number that we can have a chat with them