Please HELP: Home Office requests - ILR

Dear all,

I am applying for ILR and I have received a letter from the HO requesting some further documentation and I am seeking for help and advice to a request that seems idiotic.

Before this, I need to clarify that I was paying rent to my landlord on a monthly basis via a standing order from my Halifax bank account to her Natwest account. The tenancy contract was included in the application file, of course, together with a confirmation from my landlord that I am her tenant, stipulating the rent amount, etc.

However this is what I got from the caseworker:

"In order to help us consider the case please provide:
Documentary evidence, provided by Natwest, explaining the nature of the £amount standing order payment from your halifax account."

What the hell is that supposed to mean? How could I get this info from a bank account that is not even mine? And the bank will not give you and will not know what that amount represents anyway. Is this some technical mumbo-jumbo that I don't understand? What do you think I need to provide?

Thanks.

Hmm..

I would have thought that if the standing order mentions the landlord's details and matches the rent stated in the tenancy agreement, then it would be evident that this is a rent payment.

Some options in the meantime:

1. Get a written letter of confirmation from the landlord that this is rent.
2. Get a letter from the bank via the landlord that they can't or won't verify what the standing order is for.
3. Ask the casework exactly what s/he needs to know and based on your rate of success re the above, ask if there is any other information you could provide that would serve the same function.

Resident, can you let us know what category of ILR you applying under?