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Premium Service Appointment cancelled due to IT Failure

Only for queries regarding Indefinite Leave to Remain (ILR). Please use the EU Settlement Scheme forum for queries about settled status under Appendix EU

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Amyski04
Newbie
Posts: 40
Joined: Thu Sep 14, 2017 10:12 am
Netherlands

Re: Premium Service Appointment cancelled due to IT Failure

Post by Amyski04 » Sun Nov 12, 2017 12:39 pm

NO we have not rereceived refund yet. I will update once it come sthrough

Umair123
Newly Registered
Posts: 21
Joined: Sat Oct 28, 2017 10:51 am
Pakistan

Re: Premium Service Appointment cancelled due to IT Failure

Post by Umair123 » Sun Nov 12, 2017 4:40 pm

Amyski04 wrote:
Sun Nov 12, 2017 12:39 pm
NO we have not rereceived refund yet. I will update once it come sthrough
Ok thanx for your reply Amyski04
Also I haven’t received my BRP card yet it has been more than 10 working days of letter.
After how many days did you receive yours?
What should I do?

Amyski04
Newbie
Posts: 40
Joined: Thu Sep 14, 2017 10:12 am
Netherlands

Re: Premium Service Appointment cancelled due to IT Failure

Post by Amyski04 » Mon Nov 13, 2017 1:46 pm

Umair123 wrote:
Sun Nov 12, 2017 4:40 pm
Amyski04 wrote:
Sun Nov 12, 2017 12:39 pm
NO we have not rereceived refund yet. I will update once it come sthrough
Ok thanx for your reply Amyski04
Also I haven’t received my BRP card yet it has been more than 10 working days of letter.
After how many days did you receive yours?
What should I do?

Brp was delivered 3 days after receiving documents
If you search on google for brp not received it will take you to a gov.uk link where you can put the date of your decision letter and click next, if its over 10 days you will find further instructions there

Umair123
Newly Registered
Posts: 21
Joined: Sat Oct 28, 2017 10:51 am
Pakistan

Re: Premium Service Appointment cancelled due to IT Failure

Post by Umair123 » Mon Nov 13, 2017 10:23 pm

Ok thank you so much I will do that.
I don’t know what could be the reason anyway what will happen after contacting them will they post New or what?
Again thanx for reply

Amyski04
Newbie
Posts: 40
Joined: Thu Sep 14, 2017 10:12 am
Netherlands

Re: Premium Service Appointment cancelled due to IT Failure

Post by Amyski04 » Tue Nov 14, 2017 2:06 am

Umair123 wrote:
Mon Nov 13, 2017 10:23 pm
Ok thank you so much I will do that.
I don’t know what could be the reason anyway what will happen after contacting them will they post New or what?
Again thanx for reply
I would like to update you that refund from UKVI has been received in our account

Umair123
Newly Registered
Posts: 21
Joined: Sat Oct 28, 2017 10:51 am
Pakistan

Re: Premium Service Appointment cancelled due to IT Failure

Post by Umair123 » Fri Nov 17, 2017 6:42 pm

Thanx for your reply and congrats for your payment.

Umair123
Newly Registered
Posts: 21
Joined: Sat Oct 28, 2017 10:51 am
Pakistan

Re: Premium Service Appointment cancelled due to IT Failure

Post by Umair123 » Mon Nov 20, 2017 12:49 pm

Amyski04 wrote:
Tue Nov 14, 2017 2:06 am
Umair123 wrote:
Mon Nov 13, 2017 10:23 pm
Ok thank you so much I will do that.
I don’t know what could be the reason anyway what will happen after contacting them will they post New or what?
Again thanx for reply
I would like to update you that refund from UKVI has been received in our account
Hi
I really need your guidance regarding psc refund
As I hav received my BRP.
What exactly did you write in email as it was due to IT failure if you could give some information please. Will be so kind of you.

xeeya2310
Newly Registered
Posts: 15
Joined: Tue Oct 10, 2017 2:40 pm
Nigeria

Re: Premium Service Appointment cancelled due to IT Failure

Post by xeeya2310 » Wed Nov 22, 2017 10:53 pm

Hi Umair,

I also requested a refund which was successful. Just mention that you didn’t receive a decision on the same day due to the IT failure which was no fault of yours and your application was straightforward (assuming it was) so you should have received a decision on the day.

More or less what I wrote. Good luck!

Umair123
Newly Registered
Posts: 21
Joined: Sat Oct 28, 2017 10:51 am
Pakistan

Re: Premium Service Appointment cancelled due to IT Failure

Post by Umair123 » Tue Nov 28, 2017 8:20 pm

Thank you so much for your reply I have emailed them now I don’t know how long is it going to take
Anyway thanx again

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