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Passport problems (JCAP application)

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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chevchelios
Newly Registered
Posts: 14
Joined: Tue May 23, 2017 11:42 am

Passport problems (JCAP application)

Post by chevchelios » Tue Jan 09, 2018 12:04 pm

Afternoon everyone,

I've attended my ceremony on the 28th November, after waiting a month and not receiving my passport, I've rang the Passport Office last week, they've informed me that they did not receive a conformation about my citizenship ceremony.
I've rang the Aberdeen registrars office, they claim that there is someone between them and the passport office that has been informed about my ceremony but has not passed that information on to the passport office. They've promised to remind them to send the information to the passport office.

Fast forward a week to today, the passport office still doesn't know anything. I've been given a number to the home office and eventually told to email citizenship.support@homeoffice.gsi.gov.uk and explain the situation.

Has anyone been in this situation or can I do anything else to get my passport?

Cheers!

chevchelios
Newly Registered
Posts: 14
Joined: Tue May 23, 2017 11:42 am

Re: Passport problems (JCAP application)

Post by chevchelios » Thu Jan 11, 2018 10:26 am

Bump!

No reply to the email...

mulderpf
Diamond Member
Posts: 1669
Joined: Sat Oct 16, 2010 7:10 am
Location: London

Re: Passport problems (JCAP application)

Post by mulderpf » Thu Jan 11, 2018 11:08 am

Contact your council again maybe? I had my passport within a matter of days after the ceremony.
Do not send me PM's with specific questions - post question in the open forum so others can also benefit from the answers.

mrgs1
Member of Standing
Posts: 251
Joined: Fri Mar 08, 2013 8:39 pm
Location: Gloucestershire

Re: Passport problems (JCAP application)

Post by mrgs1 » Thu Jan 11, 2018 2:32 pm

chevchelios wrote:
Thu Jan 11, 2018 10:26 am
Bump!

No reply to the email...
There not always quick to reply, sometimes weeks. Phone your NCS and request they send your attendance notification again.

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