ESC
I pray Insha Allah u get successAR2018 wrote: ↑Sat Jul 28, 2018 5:15 pmHi guys,
I've been following this thread for a while now and thought I'd share my experience since I'm in a similar situation to some of you here.
Application type: Wife's spouse settlement visa
Country applied from: Bangladesh
Date of Bio-metric: 18th March 2018
Application was a non-priority.
AWAITING A DECISION
My wife did her bio-metric in Bangladesh and sent the documents via VFS global in Dhaka.
She received confirmation via email within a week from Home Office that the documents had been received.
Around the 29th March she also received an email saying no prepaid envelope had been sent with the application. (This was my mistake, I forgot to include with the application).
The email stated that we can send a prepaid envelope for them to return documents. if we do not provide prepaid envelope, they would return the documents using standard class.
I immediately sent a prepaid envelope to the Sheffield address they provided on the 29th March.
To this day, the documents have still not been returned.
I heard nothing since then until one day I received a call from 'private number'. This was around 6 weeks after bio-metrics (May-2018).
It was a call from Home Office and they were asking me about my job, questions such as where I work, what hours I work, when I got the job, names of people I work with, when I last went into work, when I will next go to work, etc.
The call lasted around 25/30 minutes.
My HR manager also informed me they got in touch with her about my employment and they interviewed her during that similar time.
I applied with 2 jobs and meet the threshold using the combined earnings. In the phone interview they only asked about 1 of the jobs.
At the end of the interview I asked if they also wanted to know about my second job but they said they have only been asked to ask about the first job. Also, I asked when I can expect a decision but they said they cannot confirm when a decision will be made.
The 12 weeks since the bio-metric date - excluding public holidays - was the 14th June 2018.
Contacting Home Office
My wife received an email that week, along the lines, 'unfortunately we cannot make a decision within our 12 weeks timescale because the case is not straightforward.....' (I've seen some of you also received this email, so you probably know what I mean).
I called up the Home Office contact number (the rip off number where they charge £1.37 per minute.) They said they will escalate case and I will be contacted within 15 working days. Didn't hear back within 15 days so I called them again,they simply re-escalated (it's a waste of time as it seems to be a 3rd party who have no influence on the decision making).
I recently escalated the case for the 3rd time on 25th July as we have still not received a response.
Contacting Local MP
I decided to contact my local MP in early July-18. They contacted the Home Office and my wife received an email stating that a decision has yet to be made and they cannot give a timescale as to when a decision will be made. Also, they said the delay in the application is due to it being their busiest period'.
I informed the local MP via email of Home Office's response and he replied saying there's not much more he can do if Home Office are stating 'they cannot give a timescale'.
As of today (28th July) it has now been 91 working days (more than 18 weeks) and we have still not received a decision.
I feel like their handling of the situation is really poor and inefficient. They can make any excuse for the delay (ie. case not straightforward, busy period) and there isn't much we as applicant's/spouses can do about it.
I feel it is really unfair and there doesn't seem to be any system by which we can make complaints. Even if we did complain, I would be worried this would influence their decision on application. Hence, our hands are tied.
I'm sure some of you here will agree with me.
For those waiting for approval, I hope you get the decision soon and please pray for my wife's visa to be successful.
Same sort of thing happened to us too...the exact same emails involving mp didnt help either...ots a waiting game really n i agree the home office are very inefficient when dealing with enquires...all we can do is have patience...will do dua for u n u keep us all in ur duas insha allah hope outcome goes wellAR2018 wrote: ↑Sat Jul 28, 2018 5:15 pmHi guys,
I've been following this thread for a while now and thought I'd share my experience since I'm in a similar situation to some of you here.
Application type: Wife's spouse settlement visa
Country applied from: Bangladesh
Date of Bio-metric: 18th March 2018
Application was a non-priority.
AWAITING A DECISION
My wife did her bio-metric in Bangladesh and sent the documents via VFS global in Dhaka.
She received confirmation via email within a week from Home Office that the documents had been received.
Around the 29th March she also received an email saying no prepaid envelope had been sent with the application. (This was my mistake, I forgot to include with the application).
The email stated that we can send a prepaid envelope for them to return documents. if we do not provide prepaid envelope, they would return the documents using standard class.
I immediately sent a prepaid envelope to the Sheffield address they provided on the 29th March.
To this day, the documents have still not been returned.
I heard nothing since then until one day I received a call from 'private number'. This was around 6 weeks after bio-metrics (May-2018).
It was a call from Home Office and they were asking me about my job, questions such as where I work, what hours I work, when I got the job, names of people I work with, when I last went into work, when I will next go to work, etc.
The call lasted around 25/30 minutes.
My HR manager also informed me they got in touch with her about my employment and they interviewed her during that similar time.
I applied with 2 jobs and meet the threshold using the combined earnings. In the phone interview they only asked about 1 of the jobs.
At the end of the interview I asked if they also wanted to know about my second job but they said they have only been asked to ask about the first job. Also, I asked when I can expect a decision but they said they cannot confirm when a decision will be made.
The 12 weeks since the bio-metric date - excluding public holidays - was the 14th June 2018.
Contacting Home Office
My wife received an email that week, along the lines, 'unfortunately we cannot make a decision within our 12 weeks timescale because the case is not straightforward.....' (I've seen some of you also received this email, so you probably know what I mean).
I called up the Home Office contact number (the rip off number where they charge £1.37 per minute.) They said they will escalate case and I will be contacted within 15 working days. Didn't hear back within 15 days so I called them again,they simply re-escalated (it's a waste of time as it seems to be a 3rd party who have no influence on the decision making).
I recently escalated the case for the 3rd time on 25th July as we have still not received a response.
Contacting Local MP
I decided to contact my local MP in early July-18. They contacted the Home Office and my wife received an email stating that a decision has yet to be made and they cannot give a timescale as to when a decision will be made. Also, they said the delay in the application is due to it being their busiest period'.
I informed the local MP via email of Home Office's response and he replied saying there's not much more he can do if Home Office are stating 'they cannot give a timescale'.
As of today (28th July) it has now been 91 working days (more than 18 weeks) and we have still not received a decision.
I feel like their handling of the situation is really poor and inefficient. They can make any excuse for the delay (ie. case not straightforward, busy period) and there isn't much we as applicant's/spouses can do about it.
I feel it is really unfair and there doesn't seem to be any system by which we can make complaints. Even if we did complain, I would be worried this would influence their decision on application. Hence, our hands are tied.
I'm sure some of you here will agree with me.
For those waiting for approval, I hope you get the decision soon and please pray for my wife's visa to be successful.
Alhumdulilah....
Gave mine on the 23rd Jan Bio
Received non straightforwad on 3 of May day 57 i thinkAqib1992 wrote: ↑Mon Jul 30, 2018 12:54 pmGave mine on the 23rd Jan Bio
Did u receive a non straightforward email....
When did u last call HO
Also when did u last escalate your case
Ok Pray for me too, shall ring up for a status UpdateAdam2002 wrote: ↑Mon Jul 30, 2018 1:05 pmReceived non straightforwad on 3 of May day 57 i think
Escalate about 4 times
Got Mp involved in June
Last escalation was 9/07/18
I called today they told me decision made on Friday
Did u call for a status updateAqib1992 wrote: ↑Mon Jul 30, 2018 1:30 pmOk Pray for me too, shall ring up for a status Update
Not yet will do after i finish workNabeela78680 wrote: ↑Mon Jul 30, 2018 1:33 pmDid u call for a status updateAqib1992 wrote: ↑Mon Jul 30, 2018 1:30 pmOk Pray for me too, shall ring up for a status Update
Adam2002 wrote: ↑Mon Jul 30, 2018 1:05 pmReceived non straightforwad on 3 of May day 57 i think
Escalate about 4 times
Got Mp involved in June
Last escalation was 9/07/18
I called today they told me decision made on Friday
Not much from MpAqib1992 wrote: ↑Mon Jul 30, 2018 1:58 pm
Did ur Mp do much, cuz my MP was told anything i was told nothing more
Same....Adam2002 wrote: ↑Mon Jul 30, 2018 3:28 pmNot much from MpAqib1992 wrote: ↑Mon Jul 30, 2018 1:58 pm
Did ur Mp do much, cuz my MP was told anything i was told nothing more
All what i get from him is same answer i get from HO when i call them
In my opinion he hasn't done much for me
Hi, I contact my local MP earlier this month on 2nd and he replied saying that he wrote to UKVI.sreekan2 wrote: ↑Wed Jun 13, 2018 8:47 pmGood Evening,
Applied for my wife and daughter
Online Application 08/03/18.
Biometric 14/03/18.
Documents Return 09/04/18.
Email Confirmation Received 26/03/18.
NOt straightforward email 09-06-2018
the case escalated: 13-6-18
IHS link for daughter: not yet
Decision Email- Pending.
Hopefully some outcome in next 15 days.
Thanks in Advance!!
Still awaiting a decision, please pray for meNabeela78680 wrote: ↑Mon Jul 30, 2018 1:33 pmDid u call for a status updateAqib1992 wrote: ↑Mon Jul 30, 2018 1:30 pmOk Pray for me too, shall ring up for a status Update
sreekan2 wrote: ↑Mon Jul 30, 2018 6:12 pmHi, I contact my local MP earlier this month on 2nd and he replied saying that he wrote to UKVI.sreekan2 wrote: ↑Wed Jun 13, 2018 8:47 pmGood Evening,
Applied for my wife and daughter
Online Application 08/03/18.
Biometric 14/03/18.
Documents Return 09/04/18.
Email Confirmation Received 26/03/18.
NOt straightforward email 09-06-2018
the case escalated: 13-6-18
IHS link for daughter: not y
Decision Email- Pending.
Hopefully some outcome in next 15 days.
Thanks in Advance!!
Today when I rang the contact centre they confirmed that the decision been made, my biggest worry is I didn't receive IHS payment link for my daughter, I am really worried does it means something wrong!?
Adam2002 wrote: ↑Mon Jul 30, 2018 1:05 pmReceived non straightforwad on 3 of May day 57 i think
Escalate about 4 times
Got Mp involved in June
Last escalation was 9/07/18
I called today they told me decision made on Friday
please share status as soon as u received any update.sreekan2 wrote: ↑Mon Jul 30, 2018 6:12 pmHi, I contact my local MP earlier this month on 2nd and he replied saying that he wrote to UKVI.sreekan2 wrote: ↑Wed Jun 13, 2018 8:47 pmGood Evening,
Applied for my wife and daughter
Online Application 08/03/18.
Biometric 14/03/18.
Documents Return 09/04/18.
Email Confirmation Received 26/03/18.
NOt straightforward email 09-06-2018
the case escalated: 13-6-18
IHS link for daughter: not yet
Decision Email- Pending.
Hopefully some outcome in next 15 days.
Thanks in Advance!!
Today when I rang the contact centre they confirmed that the decision been made, my biggest worry is I didn't receive IHS payment link for my daughter, I am really worried does it means something wrong!?