Tier 2 extension 12 weeks passed since applying

Hi guys. I am really concerned and wondering if anyone else is in the same state as me. It has been more than 12 weeks since I applied for my Tier 2 Extension (same Sponsor, A rated) via standard postal service and upon contacting the UKVI the same automated email that the application is not complete is sent to me. The application is very straight forward so I don't know what is wrong. Is it generally taking long for everyone? From the time line it seems a lot of people have gotten back in due time. Is there anyone waiting beyond 12 weeks and is there anything else I can do? Any help will be much appreciated.

My application has been 17 weeks, still haven't heard back

Have you tried to contact? Have they told you there is any problem in the application? All I get back is an automated reply. This is just so frustrating I don't know what to do.

I tried but only got canned reply and being told to wait and wait. They even haven't notified me anything about the delay.
Have HO ever notified you anything?

Hi any luck with your application yet? HO have not notified me anything. Keep getting the automated email every time I apply.

Have you tried sending them an email.

Where do I send email to? I have contacted them over phone 4 times now, each time they refer me on and send an autmated email. I have written a letter to the address provided on the biometric application form. I am agnostic, don't know what to do now. It has now been 15 weeks almost. I have notified my sponsor to chase it up. Is it worth getting a lawyer to chase things? would that make any difference? If anybody is in a similar situation please respond. I am very distressed.

I recently applied as well for a switch from tier4 to tier 2 and i used priority postal service.

It has been more than 2 weeks today and i have not heard a single thing from them.
This is so worrying.

It takes 10 days via priority postal right? You will get it soon. I on the other hand feel utterly helpless.

I am also on same boat, 12 weeks and no decision yet. They sent me a letter on 10th day about exceptionally complex issues. I had applied using portal priority 10 days service.

It looks like there is backlog which is delaying applications especially which need more investigation.

I have never heard anything about my application being complex and I don't anticipate any complexity either. So I don't know what is taking so long.

I am a little over 14 weeks since I applied to switch my Tier 4 to Tier 2. Same issue with not being able to get any information.

Have any of you had any luck yet?

Hi adele_marie,

No update in my case yet. Did they sent you a exceptionally complex issue letter after 8 weeks of application?

No they didn't! They sent me an email on the 8th week asking if I had any other bank account statements to show, which confused me as I had enough money for maintenance over the 90 days of statements! I replied explaining this and attaching all my statements again, and haven't received a reply since.

What did your exceptionally complex issue letter say?

It is normal letter that they send after 8 weeks when they need more time to process the application for whatever reason.

I have received no letter after 8 weeks saying t was complex. I have had no correspondence from the home office. It has not been 16 weeks. I don’t know what else I can do but wait

Does anyone have an update? I applied priority for my husband's dependant visa in country. it has been 15 working days since. They sent a complex letter on 10th working day. I don't know how long to wait for now.