Contacting department Clerk who's looking your application

Hi All,

just need advice. I have applied EU5 in Sep 2018.. and after that their was some communication, they ask for documents, which we submitted last year, its been an year now and no decision, and my 5 year stamp4EUfam is going to expire next month.

I somehow managed to find the work email address of that clerk, who's looking my application. wondering will this be okay If I send her direct email and request her for decision or temporary stamp.


Thanks,

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