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Hey Alex.Alex_Jones12 wrote: ↑Wed Oct 16, 2019 6:29 pmHi Chloe
They are not helpful at all. Most of the staff are rude.
I paid for priorty and the guy who took my docs said I should be notified within 24 hrs about my documents being scanned and sent. But it's been 3 days still nothing. He said email us if you dont hear from us, i did but no reply.
TLS sucks
Thats good. Have you heard anything since / have your original documents been sent back to you (if you supplied an envelope)?Alex_Jones12 wrote: ↑Thu Oct 24, 2019 8:17 amHi,
After putting a complaint via their website, I got an email confirming that my documents were scanned at their London hub.
And on their website I can track my application. It says application sent to decision making centre (dmc).
I didn't suppy any original documents because they only asked for photocopies as they said they'd destroy them after scanning.chloelouise10 wrote: ↑Tue Oct 29, 2019 3:43 pmThats good. Have you heard anything since / have your original documents been sent back to you (if you supplied an envelope)?Alex_Jones12 wrote: ↑Thu Oct 24, 2019 8:17 amHi,
After putting a complaint via their website, I got an email confirming that my documents were scanned at their London hub.
And on their website I can track my application. It says application sent to decision making centre (dmc).
Thanks.