Hi all,
I submitted an application using form UKF on 20th May 2019; I did my biometrics on 5th June. I heard nothing at all from UKVI after the email on the 20th May confirming my application had been submitted.
A couple of days ago I called the helpline to see if they could tell me why I hadn't had a decision. They took all my details and about an hour after the call, I received an email that just said that they can't always meet the 6 month target and that they will contact me when they are in a position to take a decision on my case.
They have not asked for any extra documentation or indicated that there might be any kind of problem processing my application - UKVI service standards stipulate that they should contact you within 12 weeks of submission to let you know if there is outstanding documentation or an expected delay.
Does anyone know why this might have happened? Has anyone else experienced this?
Thank you in advance!
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