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Still waiting for a decision.....

Family member & Ancestry immigration; don't post other immigration categories, please!
Marriage | Unmarried Partners | Fiancé/e | Ancestry

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe, Administrator

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Pawson
Newbie
Posts: 44
Joined: Sat Nov 02, 2019 12:21 am
Nigeria

Re: Still waiting for a decision.....

Post by Pawson » Tue Nov 26, 2019 10:07 am

Congratulations, happy for, I pray mine come out successfully this week too

IsaacIsla
Newly Registered
Posts: 23
Joined: Wed Oct 30, 2019 11:46 am

Re: Still waiting for a decision.....

Post by IsaacIsla » Tue Nov 26, 2019 10:16 am

Kingsleynj wrote:
Tue Nov 26, 2019 1:48 am
Hello beautiful people
It's been 135 WD (26 weeks) since my biometric,
On the 14th of October 2019,I got an email from the caseworker requesting for recent dependency and was given a deadline of 28th OCT 2019 to respond which I did on the 17th OCT.
Till date nothing,still waiting
26 weeks oh god that's soo long. Mine is almost 3 weeks and I feel that is long. I pray you get a response this week.

zakali92
Junior Member
Posts: 63
Joined: Mon Sep 02, 2019 2:56 pm

Re: Still waiting for a decision.....

Post by zakali92 » Tue Nov 26, 2019 10:42 am

Alna3569 wrote:
Tue Nov 26, 2019 9:17 am
Husnac wrote:
Mon Nov 25, 2019 4:19 pm
zakali92 wrote:
Mon Nov 25, 2019 1:27 pm
Hi All,

I need your help, my wife has received the following email:

Dear xxxxx ,
The processed visa application for GWF reference number - GWFxxxxxxx was received at the UK Visa Application Centre on 11/25/2019 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.
If not, your documents can be collected during the designated passport collection times.
Please note this is an auto generated e-mail. Please do NOT reply to this email.


Does this mean she has to collect her passport?
Hi , just to update you my husband collected his from Islamabad and allhamdullilah visa granted!! . Do let me know your outcome hoping it's the same!
ALHAMDULILLAH, by the grace of God, VISA GRANTED!

My wife went today to Islamabad to collect her passport!

I will post the full timeline soon on this thread and the timeline thread!

zakali92
Junior Member
Posts: 63
Joined: Mon Sep 02, 2019 2:56 pm

Re: Still waiting for a decision.....

Post by zakali92 » Tue Nov 26, 2019 11:07 am

Application Category: Settlement wife (Appendix FM Partner)
Priority level: Non-Priority
Location: Mirpur, AJK
Application submitted (Online - AccessUK): 18/09/2019
Bio-metrics submitted (at Mirpur): 24/09/2019
Supporting documents scanned (Online VFS upload): 20/09/2019
Acknowledge of supporting documents: 24/09/19 (after biometrics appointment my wife got a two texts from VFS:

1. Your application is accepted under ref number: GWF.....

2. The visa application for GWF..... was forwarded to UKVI on 9/24/2019

Email from Entry Clearance Officer: VISAINFO.SHEFO@fco.gov.uk on 14/10/19

"Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer...."


Contacted by UKVI about employment (2 jobs in 12months): 16/10/19
Employer 1 contacted: 16/10/19
Employer 2 contacted: 17/10/19

Decision making email: did not receive this
Contacted for Collection: 25/11/19
Collection made: 26/11/19 from VFS Islamabad
Allhamdullillah Visa Granted

Thanks for all your support and help on this forum and Seagull! I used no solicitor either!
Good luck to everyone!!

uk7591
Newbie
Posts: 34
Joined: Thu Oct 17, 2019 5:12 am
Pakistan

Re: Still waiting for a decision.....

Post by uk7591 » Tue Nov 26, 2019 11:35 am

zakali92 wrote:
Tue Nov 26, 2019 11:07 am
Application Category: Settlement wife (Appendix FM Partner)
Priority level: Non-Priority
Location: Mirpur, AJK
Application submitted (Online - AccessUK): 18/09/2019
Bio-metrics submitted (at Mirpur): 24/09/2019
Supporting documents scanned (Online VFS upload): 20/09/2019
Acknowledge of supporting documents: 24/09/19 (after biometrics appointment my wife got a two texts from VFS:

1. Your application is accepted under ref number: GWF.....

2. The visa application for GWF..... was forwarded to UKVI on 9/24/2019

Email from Entry Clearance Officer: VISAINFO.SHEFO@fco.gov.uk on 14/10/19

"Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer...."


Contacted by UKVI about employment (2 jobs in 12months): 16/10/19
Employer 1 contacted: 16/10/19
Employer 2 contacted: 17/10/19

Decision making email: did not receive this
Contacted for Collection: 25/11/19
Collection made: 26/11/19 from VFS Islamabad
Allhamdullillah Visa Granted

Thanks for all your support and help on this forum and Seagull! I used no solicitor either!
Good luck to everyone!!

Glad to know your timeline.

How they contacted you for collection? Call or text or email?

Pawson
Newbie
Posts: 44
Joined: Sat Nov 02, 2019 12:21 am
Nigeria

Re: Still waiting for a decision.....

Post by Pawson » Tue Nov 26, 2019 12:11 pm

Congratulations, happy for your, may God grant mine too this week.

Alna3569
Newly Registered
Posts: 23
Joined: Fri Jun 21, 2019 11:43 am

Re: Still waiting for a decision.....

Post by Alna3569 » Tue Nov 26, 2019 1:42 pm

zakali92 wrote:
Tue Nov 26, 2019 10:42 am
Alna3569 wrote:
Tue Nov 26, 2019 9:17 am
Husnac wrote:
Mon Nov 25, 2019 4:19 pm
zakali92 wrote:
Mon Nov 25, 2019 1:27 pm
Hi All,

I need your help, my wife has received the following email:

Dear xxxxx ,
The processed visa application for GWF reference number - GWFxxxxxxx was received at the UK Visa Application Centre on 11/25/2019 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.
If not, your documents can be collected during the designated passport collection times.
Please note this is an auto generated e-mail. Please do NOT reply to this email.


Does this mean she has to collect her passport?
Hi , just to update you my husband collected his from Islamabad and allhamdullilah visa granted!! . Do let me know your outcome hoping it's the same!
ALHAMDULILLAH, by the grace of God, VISA GRANTED!

My wife went today to Islamabad to collect her passport!

I will post the full timeline soon on this thread and the timeline thread!
Great news! , Glad to hear that . I hope everyone else awaiting decision receive a good news soon too

zakali92
Junior Member
Posts: 63
Joined: Mon Sep 02, 2019 2:56 pm

Re: Still waiting for a decision.....

Post by zakali92 » Tue Nov 26, 2019 1:44 pm

uk7591 wrote:
Tue Nov 26, 2019 11:35 am
zakali92 wrote:
Tue Nov 26, 2019 11:07 am
Application Category: Settlement wife (Appendix FM Partner)
Priority level: Non-Priority
Location: Mirpur, AJK
Application submitted (Online - AccessUK): 18/09/2019
Bio-metrics submitted (at Mirpur): 24/09/2019
Supporting documents scanned (Online VFS upload): 20/09/2019
Acknowledge of supporting documents: 24/09/19 (after biometrics appointment my wife got a two texts from VFS:

1. Your application is accepted under ref number: GWF.....

2. The visa application for GWF..... was forwarded to UKVI on 9/24/2019

Email from Entry Clearance Officer: VISAINFO.SHEFO@fco.gov.uk on 14/10/19

"Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer...."


Contacted by UKVI about employment (2 jobs in 12months): 16/10/19
Employer 1 contacted: 16/10/19
Employer 2 contacted: 17/10/19

Decision making email: did not receive this
Contacted for Collection: 25/11/19
Collection made: 26/11/19 from VFS Islamabad
Allhamdullillah Visa Granted

Thanks for all your support and help on this forum and Seagull! I used no solicitor either!
Good luck to everyone!!

Glad to know your timeline.

How they contacted you for collection? Call or text or email?
They contacted me via email. Also if you scroll to my earlier post from yesterday, I've copied and pasted the contents of the email. Hope its helpful.

AngelOfGod
Newly Registered
Posts: 5
Joined: Sat Oct 05, 2019 6:16 pm
Tanzania

Re: Still waiting for a decision.....

Post by AngelOfGod » Tue Nov 26, 2019 2:14 pm

Country applying from: Tanzania
Type of visa : Spouse Settlement
Visa Priority or Non-priority : Priority
Online application : October 17th 2019
Biometrics & documents scanned-sent by VFS : October 24th 2019
Date of Email 1 "Your application is currently being prepared for consideration by an Entry Clearance Officer.": October 25th 2019
Passport in the post VFS text message & email: November 25 2019
Passport collection: November 26th 2019
Outcome: Visa approved! (Letter dated 22 November 2019)

Yazy lat
Newbie
Posts: 35
Joined: Thu Oct 03, 2019 4:52 pm
Algeria

Re: Still waiting for a decision.....

Post by Yazy lat » Tue Nov 26, 2019 2:48 pm

IsaacIsla wrote:
Tue Nov 26, 2019 10:16 am
Kingsleynj wrote:
Tue Nov 26, 2019 1:48 am
Hello beautiful people
It's been 135 WD (26 weeks) since my biometric,
On the 14th of October 2019,I got an email from the caseworker requesting for recent dependency and was given a deadline of 28th OCT 2019 to respond which I did on the 17th OCT.
Till date nothing,still waiting
26 weeks oh god that's soo long. Mine is almost 3 weeks and I feel that is long. I pray you get a response this week.
Keep us updated. I feel for you! At least they have contacted you, so you know what they need from you... I'm on 106 working days and no news.

May I ask please? Did you get this email before from the homeoffice?

"As we have previously advised, the processing of this application has not been straightforward. Prior to making a decision on an Entry Clearance application, a number of mandatory checks need to be completed in both the applicant’s home country and the UK. Although we aim to decide all applications within our published service standards, this is not always possible as the length of time taken to complete these checks is dependent on the individual circumstances of each case."

Husnac
Newly Registered
Posts: 15
Joined: Sun Sep 15, 2019 9:58 pm

Re: Still waiting for a decision.....

Post by Husnac » Tue Nov 26, 2019 4:43 pm

zakali92 wrote:
Tue Nov 26, 2019 10:42 am
Alna3569 wrote:
Tue Nov 26, 2019 9:17 am
Husnac wrote:
Mon Nov 25, 2019 4:19 pm
zakali92 wrote:
Mon Nov 25, 2019 1:27 pm
Hi All,

I need your help, my wife has received the following email:

Dear xxxxx ,
The processed visa application for GWF reference number - GWFxxxxxxx was received at the UK Visa Application Centre on 11/25/2019 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.
If not, your documents can be collected during the designated passport collection times.
Please note this is an auto generated e-mail. Please do NOT reply to this email.


Does this mean she has to collect her passport?
Hi , just to update you my husband collected his from Islamabad and allhamdullilah visa granted!! . Do let me know your outcome hoping it's the same!
ALHAMDULILLAH, by the grace of God, VISA GRANTED!

My wife went today to Islamabad to collect her passport!

I will post the full timeline soon on this thread and the timeline thread!

Ahhhh alhamdulillah i am soo happy for you!! Congratulations. Please pray for me

Kingsleynj
Newly Registered
Posts: 10
Joined: Tue Nov 26, 2019 12:59 am
Nigeria

Re: Still waiting for a decision.....

Post by Kingsleynj » Tue Nov 26, 2019 5:15 pm

IsaacIsla wrote:
Tue Nov 26, 2019 10:16 am
Kingsleynj wrote:
Tue Nov 26, 2019 1:48 am
Hello beautiful people
It's been 135 WD (26 weeks) since my biometric,
On the 14th of October 2019,I got an email from the caseworker requesting for recent dependency and was given a deadline of 28th OCT 2019 to respond which I did on the 17th OCT.
Till date nothing,still waiting
26 weeks oh god that's soo long. Mine is almost 3 weeks and I feel that is long. I pray you get a response this week.
Thanks.i pray u get a response sooner also..

Kingsleynj
Newly Registered
Posts: 10
Joined: Tue Nov 26, 2019 12:59 am
Nigeria

Re: Still waiting for a decision.....

Post by Kingsleynj » Tue Nov 26, 2019 5:22 pm

Yazy lat wrote:
Tue Nov 26, 2019 2:48 pm
IsaacIsla wrote:
Tue Nov 26, 2019 10:16 am
Kingsleynj wrote:
Tue Nov 26, 2019 1:48 am
Hello beautiful people
It's been 135 WD (26 weeks) since my biometric,
On the 14th of October 2019,I got an email from the caseworker requesting for recent dependency and was given a deadline of 28th OCT 2019 to respond which I did on the 17th OCT.
Till date nothing,still waiting
26 weeks oh god that's soo long. Mine is almost 3 weeks and I feel that is long. I pray you get a response this week.
Keep us updated. I feel for you! At least they have contacted you, so you know what they need from you... I'm on 106 working days and no news.

May I ask please? Did you get this email before from the homeoffice?

"As we have previously advised, the processing of this application has not been straightforward. Prior to making a decision on an Entry Clearance application, a number of mandatory checks need to be completed in both the applicant’s home country and the UK. Although we aim to decide all applications within our published service standards, this is not always possible as the length of time taken to complete these checks is dependent on the individual circumstances of each case."
Yes I did receive the "not been straightforward" on the 4th of June.ever since it's been a waiting game

Shidd1994
Newly Registered
Posts: 14
Joined: Tue Nov 26, 2019 8:06 pm

Re: Still waiting for a decision.....

Post by Shidd1994 » Tue Nov 26, 2019 8:10 pm

Country of application: Morocco

• Visa type: Spouse Settlement - Husband

• Standard or Priority: Standard

• Visa processing office: Sheffield, UK

• Online application submitted: 5th August 2019

• All documents scanned/uploaded: 15th August 2019 - Self-scanned

• Biometrics taken: 19th August 2019

• Email from TLS: Application transferred to UKVI: 19th August 2019 - 'Your visa application has been sent to the Decision Making Centre for processing.'

• Email from Decision Making Centre: Visa application: 3rd September 2019 - 'Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer.' - 11th working day from biometrics.

• 30th working day from biometrics: 30th September 2019 - No updates.

• Emailed UK Visas and Immigration for an update (payed £5.48): 10th October 2019 - 38th working day from biometrics.

• Received an emailed response from UK Visas and Immigration: 11th October 2019 - 'With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.' - 39th working day from biometrics.

• Received an email from the Home Office in Sheffield: 28th October 2019 - 'UKVI is pleased to confirm receipt of your visa application for settlement.
We are sending this email because we have not received your UK sponsor supporting documentation.
PLEASE NOTE: UKVI is unable to consider your application without these documents. If we do not receive your supporting documents within 10 working days your application will be processed based on the information provided in the Visa Application Form.' - 50th working day from biometrics.

• 30th October 2019: Sent copies of all original supporting documents via post to the TLS Scanning Hub in London as well as the receipt proving that I successfully uploaded the documents and that they were approved and accepted on 15th August 2019, and also a letter from my solicitor addressing the Home Office in Sheffield explaining the circumstances. - 52nd working day from biometrics.

• Received another email from the Sheffield Home Office: 7th November 2019 - 'Unfortunately, the processing of your application has not been straightforward and we will be unable to decide your application within our customer service targets. We are continuing to work on your application and aim to make a decision as soon as possible.' - 58th working day from biometrics.

• 60 working days from biometrics: 11th November 2019 - No updates.


STILL WAITING ... IT'S BEEN 71 WORKING DAYS TODAY SINCE BIOMETRICS :(

zakali92
Junior Member
Posts: 63
Joined: Mon Sep 02, 2019 2:56 pm

Re: Still waiting for a decision.....

Post by zakali92 » Wed Nov 27, 2019 12:36 am

Husnac wrote:
Tue Nov 26, 2019 4:43 pm
zakali92 wrote:
Tue Nov 26, 2019 10:42 am
Alna3569 wrote:
Tue Nov 26, 2019 9:17 am
Husnac wrote:
Mon Nov 25, 2019 4:19 pm


Hi , just to update you my husband collected his from Islamabad and allhamdullilah visa granted!! . Do let me know your outcome hoping it's the same!
ALHAMDULILLAH, by the grace of God, VISA GRANTED!

My wife went today to Islamabad to collect her passport!

I will post the full timeline soon on this thread and the timeline thread!

Ahhhh alhamdulillah i am soo happy for you!! Congratulations. Please pray for me
I will pray for you all insha'Allah

Maan1991
Newly Registered
Posts: 7
Joined: Wed Nov 27, 2019 3:44 am
India

Re: Still waiting for a decision.....

Post by Maan1991 » Wed Nov 27, 2019 6:19 am

Country applying from: Jalandhar (INDIA)
Type of visa : Spouse Settlement
Visa Priority or Non-priority : Non Priority
Online application : 25/09/ 2019
Biometrics & documents scanned-sent by VFS : jalandhar 07/10/2019
Date of Email 1 "Your application is currently being prepared for consideration by an Entry Clearance Officer.": 18/10/2019
Passport in the post VFS text message & email: NA
Passport collection: NA
Outcome: NA
[/quote]

It's very hard to wait😔😔

khan1992
Newbie
Posts: 39
Joined: Wed Jan 16, 2013 12:41 pm
Location: birmingham

Re: Still waiting for a decision.....

Post by khan1992 » Wed Nov 27, 2019 6:37 am

Hi guys..I made a non priority application..
Biometrics 20th August.
11th nov: rang sitel for update(in process)
Employer/sponser interview :11th November
20th nov: I done paid email to sitel UK : DECISION MADE
...however it's a week now and there is been no contact for collection...is this normal :?:

Ginabeena
Newly Registered
Posts: 6
Joined: Mon Sep 30, 2019 6:48 pm

Re: Still waiting for a decision.....

Post by Ginabeena » Wed Nov 27, 2019 8:38 am

We submitted the application for spouse visa on the 20th September. Biometrics 25 September. Documents posted to Sheffield scanning hub 26 September.
20 October email received stating application has been received and is being prepared for consideration. Nothing since. On checking tls contact centre and tracking information yesterday it said transferred to vac which I think means a decision has been made. But no email or call or text has been received.

Yazy lat
Newbie
Posts: 35
Joined: Thu Oct 03, 2019 4:52 pm
Algeria

Re: Still waiting for a decision.....

Post by Yazy lat » Wed Nov 27, 2019 9:11 am

Shidd1994 wrote:
Tue Nov 26, 2019 8:10 pm
Country of application: Morocco

• Visa type: Spouse Settlement - Husband

• Standard or Priority: Standard

• Visa processing office: Sheffield, UK

• Online application submitted: 5th August 2019

• All documents scanned/uploaded: 15th August

2019 - Self-scanned



• Biometrics taken: 19th August 2019

• Email from TLS: Application transferred to UKVI: 19th August 2019 - 'Your visa application has been sent to the Decision Making Centre for processing.'

• Email from Decision Making Centre: Visa application: 3rd September 2019 - 'Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer.' - 11th working day from biometrics.

• 30th working day from biometrics: 30th September 2019 - No updates.

• Emailed UK Visas and Immigration for an update (payed £5.48): 10th October 2019 - 38th working day from biometrics.

• Received an emailed response from UK Visas and Immigration: 11th October 2019 - 'With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.' - 39th working day from biometrics.

• Received an email from the Home Office in Sheffield: 28th October 2019 - 'UKVI is pleased to confirm receipt of your visa application for settlement.
We are sending this email because we have not received your UK sponsor supporting documentation.
PLEASE NOTE: UKVI is unable to consider your application without these documents. If we do not receive your supporting documents within 10 working days your application will be processed based on the information provided in the Visa Application Form.' - 50th working day from biometrics.

• 30th October 2019: Sent copies of all original supporting documents via post to the TLS Scanning Hub in London as well as the receipt proving that I successfully uploaded the documents and that they were approved and accepted on 15th August 2019, and also a letter from my solicitor addressing the Home Office in Sheffield explaining the circumstances. - 52nd working day from biometrics.

• Received another email from the Sheffield Home Office: 7th November 2019 - 'Unfortunately, the processing of your application has not been straightforward and we will be unable to decide your application within our customer service targets. We are continuing to work on your application and aim to make a decision as soon as possible.' - 58th working day from biometrics.

• 60 working days from biometrics: 11th November 2019 - No updates.


STILL WAITING ... IT'S BEEN 71 WORKING DAYS TODAY SINCE BIOMETRICS :(
It's so fustrating to wait so long without having an idea why! I applied for my husbands spouse visa from AlGERIA on the 4th of July so mor than 100 working days and still waiting...

Pawson
Newbie
Posts: 44
Joined: Sat Nov 02, 2019 12:21 am
Nigeria

Re: Still waiting for a decision.....

Post by Pawson » Wed Nov 27, 2019 9:22 am

How do you track pls and what are the necessary information do I need to track pls, am worried sick

Pawson
Newbie
Posts: 44
Joined: Sat Nov 02, 2019 12:21 am
Nigeria

Re: Still waiting for a decision.....

Post by Pawson » Wed Nov 27, 2019 9:47 am

Did you receive decision mail email b4 tracking or what?

IsaacIsla
Newly Registered
Posts: 23
Joined: Wed Oct 30, 2019 11:46 am

Re: Still waiting for a decision.....

Post by IsaacIsla » Wed Nov 27, 2019 10:43 am

Pawson wrote:
Wed Nov 27, 2019 9:22 am
How do you track pls and what are the necessary information do I need to track pls, am worried sick
In order to track your application, you have to log onto gov.uk and it will redirect you to the relevant commercial partner whether its TLS or VFS and then you can track it and check the progress. If you used a lawyer they will do this for you.

Pawson
Newbie
Posts: 44
Joined: Sat Nov 02, 2019 12:21 am
Nigeria

Re: Still waiting for a decision.....

Post by Pawson » Wed Nov 27, 2019 10:57 am

Thank you, I will do it or ask my lawyer to do it if I dont get it

Ginabeena
Newly Registered
Posts: 6
Joined: Mon Sep 30, 2019 6:48 pm

Re: Still waiting for a decision.....

Post by Ginabeena » Wed Nov 27, 2019 11:05 am

Mine was tracked on tls site with email and password. Does anyone know the timescale of transferred to vac to received at vac?
Tia

sk7
Newly Registered
Posts: 1
Joined: Wed Nov 27, 2019 10:10 am

Re: Still waiting for a decision.....

Post by sk7 » Wed Nov 27, 2019 11:11 am

Dear All,
Wanted to thank all members who have posted their experience and timeline associated with UK Spouse/Settlement Visa . Sharing my details below and hope it is useful for some of you

Please find my complete timeline below:
Citizen : India
Priority Visa
Spouse Settlement Visa applied at VFS Melbourne : 8th April 2019
Visa refused due to Financial reason with right to appeal given: 3rd June 2019
Appeal Lodged: 17th June 2019 with additional documents
We were advised by most of the immigration agents to go for fresh application as they mentioned that appeal process is time consuming and might go for over a year.

Original Decision Withdrawal email received from ICQAT: 11th October 2019
Email received from Visa Info Sheffield with information on IHS payment :15th October 2019
IHS Payment needed email from Visa Info Sheffield :18th October 2019
IHS Payment completed and informed UKVisa Sheffield on : 23rd October 2019
Email from VisaInfo Sheffield to submit passport : 25th October 2019
Passport submitted to VFS Melbourne :1st November 2019
Confirmation that processing complete via SMS : 20th November 2019
Passport collected from VFS :22nd November 2019
Reached London :23rd November 2019
Collecting BRP :28th November 2019

Overall timeline including appeal for Priority : 8 months
I think if documentation was perfect I should have got visa in 3 months.

In between I made numerous calls and sent emails to understand the status of application, from my experience it is better to follow up over emails with UKVI.
lessons learnt :Stay patient, ensure paperwork is perfect -- follow up regularly, am sure you will get a positive outcome

Good luck !

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