I've recently applied for naturalisation in April 2019 and a letter came to me on the 1st of December requesting support document (LITUK and Pay slips covering 4 years) the letter stated for me to send these documents before the 22nd of December. By the 15th of December I prepared a big envelop in special delivery and included original documents which included (My Bsc Hon Degree from My Uni, a extra return special delivery envelop, the LITUK certificate, 4 years worth of wage slips and an extra written letter giving details of what I've sent them). Religiously checking the track and trace, I seen it was received on the 17th and signed for. I then received a letter dated from the 23rd claiming none of these support document were received so my application was refused (Imagine my reaction) So i called and a lady on the phone advised me to write to them again and explain the reason I contest the decision. wrote a new letter yesterday, included my original letter with the POD of the special delivery). I checked that the new letter was received today at 8 am and signed for.
I am kind of worried as I don't know the next stage, My original document are so valuable to me as I do document everything for the past 20years. Are any of you guys had a similar problem in the past? Do you think its just a matter of someone not checking properly and decided I have not send anything before checking with other department in that Capital building if they seen the support document I've sent and was signed for?
2020 not starting good for me and I just want this to be over... someone please advise. Thank you guys
