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Biometric appointment problem

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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Pan13
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Posts: 32
Joined: Sun Feb 23, 2020 2:39 pm

Biometric appointment problem

Post by Pan13 » Thu Mar 26, 2020 9:55 am

First of, there is no way to get in touch with Sopria tried even premium number.

What happen was, I went yesterday for my appointment, everything went smooth, picture, fingerprints, signature - all taken, documents scanned and uploaded.

Just now I received what it looks like 'belated' email saying that my appointment on 25th is cancelled due to staff shortages and if I come I will not be served. Saying I should rebook.

Any idea?
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CR001
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Re: Biometric appointment problem

Post by CR001 » Thu Mar 26, 2020 10:04 am

It's a generic email sent to all. If you have already attended, then a non-issue.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.
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Pan13
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Posts: 32
Joined: Sun Feb 23, 2020 2:39 pm

Re: Biometric appointment problem

Post by Pan13 » Thu Mar 26, 2020 10:06 am

CR001 wrote: ↑
Thu Mar 26, 2020 10:04 am
 It's a generic email sent to all. If you have already attended, then a non-issue.
Lets hope so.
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underfire222
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Posts: 111
Joined: Sun Apr 19, 2015 4:56 pm

Re: Biometric appointment problem

Post by underfire222 » Fri Mar 27, 2020 6:17 am

May I ask where was your appointment?

Mine was yesterday in London croydon and they emailed me the day before to cancel it so I didn’t go!!
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Pan13
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Posts: 32
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Re: Biometric appointment problem

Post by Pan13 » Fri Mar 27, 2020 7:38 am

underfire222 wrote: ↑
Fri Mar 27, 2020 6:17 am
 May I ask where was your appointment?

Mine was yesterday in London croydon and they emailed me the day before to cancel it so I didn’t go!!
Nowhere near London
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