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Thanks for the reply and helphrak1978 wrote: ↑Mon Aug 10, 2020 4:43 pmFirst email them and after 3 days call them and inform you the steps you have taken, If you had already sent your documents that's fine no need to send again.
But with the email send them all the RC copies and request them for Settled status.
Always keep a record of everything black and white. Word of mouth is not sometimes considerable.
I emailed on 13/08/20. Only explained the mistake I did. in email and I wrote the officer name I spoke with and the date and time .but the documents you mentioned I uploaded all the documents when I did the application for settled status. What documents you mentioning to attach in emailhrak1978 wrote: ↑Sat Aug 15, 2020 10:01 pmAbsolutely, email is more important than call. You will have proof that you took a step to rectify the mistake you did. Phone calls hmmmm no record technically except they are recorded on Home Office server but you don't?
Better to send them email and attach all the documents.
I called last week I told him about the mistake. The officer told me if u submitted all the required documents it will be ok . And he said he will leave a note for the caseworker. And after few days I emailed them aswell I explained the mistake aswell. Hopefully it will be sorted. Bcz since 10 years I got my RC
I just applied online through EU EXIT APP . I uploaded all my eu partner employed details for the last 5 years . Tenancy egrement and utility bills. When I put my NI number the result was eligible for settled status. I got my COA and iam still waiting for the decision.