mr_iyamu wrote: ↑Sat Sep 05, 2020 1:10 pm
I do mate. Tired of wasting my valuable time speaking to people on the phone and then they sound like they are really helping you when they are following a script.
I wont waste my breath only to get angry after the call. Wait I shall.
I can understand you, we are on the same boat. But imagine for instance in my spouse case the application was sent July 2019, approval June 2020 and invitation letter not yet.... how annoyed can someone be by the competence and performance of this public service?
Imagine a refugee with ILR and no travel document waiting to get his first British passport. Should that person waste time energy and money to get a CTD because of ceremony delays?
Imagine a ILR/ permanent resident stuck abroad due to Covid-19 who may need to do a whole lot of logistics exercise to return for the ceremony or arrange it with a local embassy, having all this uncertainty of timing....
Or people planning essential travel abroad...
And many many other potentially unfortunate situations.
Extraordinary conditions bring exception cases to the fore. Hence this delay impacting approved applicants differently. As a naturalised citizen myself (a few years ago) I never needed to present to anyone my invitation letter to book the ceremony. Just providing personal experience info. If you check the timeline thread, this is the case of many booking and attending ceremonies before/without the invitation arriving.
Calling or emailing the local authority is a nuisance indeed for both sides. However, an unavoidable one, given the Home Office performance on this matter.
There is literally no service standard in sending out printout letters and certificates... Such a difficult and onerous task...