Post
by P2S2J » Tue Mar 16, 2021 11:03 am
Hello all,
I applied for a student visa from outside the UK.
I used the super-priority (24 hours) decision application on a Monday
The following day after submission, I got a "not straight forward application" email and an interview was scheduled.
On Thursday for the interview, I waited all day for the call - none came.
After three hours of waiting, I emailed them, about it and followed by a call to UK HO, I got no response.
After six hours and 9 hours... as well. I then used the paid service enquiry to escalate to the relevant department.
The following morning Friday, I email again and an hour later I got a refusal letter stating, that I did not pick up my calls when they called me. You can imagine my shock. I have not received any call.
I decided to use a solicitor for my AR.
He first submitted an AR application and then 5 days later send the evidence to their email. (evidence is call logs from the mobile service provider and cover letter from the solicitor). The decision is quite harsh and I was not even a chance to state why I had not attended the interview.
1. is it normal that the solicitor should submit the application first without evidence and then send evidence via email later?
2. It is now over 28 days since the application was first submitted and I have no response. Should the 28-day count be from the email submission of evidence?
3. Can I write HO for a status update on the application?
I can't shake away the feeling that something has gone wrong with the AR process.