ILR super priority - no communication

Hi,

It has been 5 business days already since we applied for my spouse ILR application - SETM 5y partner route on a super priority (biometric on 12 June), however, we haven't any communication on the status in any format yet.

Has anyone had a similar experience?

Cheers
Pari

The priority service is not a guaranteed service. If there is a delay due to unforeseen circumstances (e.g application being complex, delays, etc), then they probably refund your service fees. Wait to hear back

Zimba wrote: ↑

Fri Jun 18, 2021 4:48 pm

The priority service is not a guaranteed service. If there is a delay due to unforeseen circumstances (e.g application being complex, delays, etc), then they probably refund your service fees. Wait to hear back

Thank you Zimba.

I had this issue with my FLR (M) application 2 years ago. Paid whatever the equivalent of Super Priority it was at the time (24 hour response) and it took them... 6 weeks or so.

I had to write to my MP twice and then claim the refund for the priority service which came through.

I'm applying for ILR this year and paying super priority again, if I don't hear from them within their SLA period I'll write to my MP right away and submit refund claim. I actually have the letter ready for my MP.