I submitted the online application for my wife’s ILR(M) under Super Priority Service and am in the process of uploading documents to the Sopra Steria website prior to the Biometrics Appointment.
Today we have received an email from
no-reply@mail.ukvcas.co.uk as below.
My question is what do they mean by uploaded together in one image? It’s not possible to upload 2 different pages in to 1 image - or do they mean in to 1 scan/document?
I have actually already uploaded a full scan of my wife’s passport under Proof of Application section so no idea why they haven’t seen this!
Any advice appreciated.
Thank you for uploading your supporting documents to the UK Visas and Citizenship Application Service website. We have now completed the following checks of the files that were available as of 06/07/2021:
Checked for the presence of all mandatory documents
Checked that all documents are legible
Checked that all documents been uploaded to the correct category
Checked for any obvious missing pages
Checked that all uploaded documents are in either English or Welsh language, or have an accompanying English or Welsh translation.
As a result of these checks, we recommend that you do the following prior to arriving at your appointment:
Mandatory documents missing. The following mandatory supporting documents could not be found, please ensure that ahead of your appointment you scan and upload these documents to the correct category:
Applicant’s passport issued by Pakistan to be re-uploaded into the 'Proof of Application' category, please ensure the full biodata and observations pages are uploaded together in one image.