Help please
My partner who is a UK national applied for his Irish citizenship in mid April 2021. At the time, the advise was to send the passport. He has not got the passport back, ie more than 3 months ago!, and emails are not replied.
We need to travel abroad in mid September to visit a family whose health is rapidly deteriorating, We have been postponing the trip waiting for the passport but the family member situation is rapidly deteriorating
Does anyone know what we could do? They don't answer phones or emails. I am happy to go wherever is necessary.
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