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BRP Delivery

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe

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marcoscagliusi90
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Joined: Wed Jan 08, 2020 6:30 pm
Italy

BRP Delivery

Post by marcoscagliusi90 » Mon Jun 15, 2020 3:02 pm

Hi all,

My wife (Non-EU citizen) received pre-settled status in March 2020, right before Covid kicked off. We have been waiting for the BRP card ever since and few days ago we received one email stating that the BRP delivery will resume once BRP delivery offices reopen. However, they wouldn't know when this will happen. We live in Scotland.

Has anyone from England/Wales/NI recently received a BRP card? I'm trying to figure out whether BRP delivery has resumed in the rest of the UK.

Many thanks,

Marco

wikki
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Posts: 168
Joined: Sat Jun 30, 2018 6:17 am
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Re: BRP Delivery

Post by wikki » Mon Jun 15, 2020 3:30 pm

I got my leave status in mid-march and received my BRP early April.

Unless you've done it before, you can report your BRP delay here: https://www.gov.uk/biometric-residence- ... ot-arrived

marcoscagliusi90
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Posts: 13
Joined: Wed Jan 08, 2020 6:30 pm
Italy

Re: BRP Delivery

Post by marcoscagliusi90 » Mon Jun 15, 2020 4:49 pm

Thanks Wikki. Yes, I reported it in early April but it was already too late due to Covid.

I wonder if they've started to send the BRP cards post-Covid...

worrieduk
Newbie
Posts: 36
Joined: Tue Jul 30, 2019 9:35 pm

Re: BRP Delivery

Post by worrieduk » Wed Jun 17, 2020 9:16 am

My husband received his pre-settled status in March and also hasn't received his BRC.

I've emailed twice with no reply and was going to call them about it too.

marcoscagliusi90
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Posts: 13
Joined: Wed Jan 08, 2020 6:30 pm
Italy

Re: BRP Delivery

Post by marcoscagliusi90 » Thu Jun 18, 2020 12:23 pm

worrieduk wrote:
Wed Jun 17, 2020 9:16 am
My husband received his pre-settled status in March and also hasn't received his BRC.

I've emailed twice with no reply and was going to call them about it too.
Do you also live in Scotland?

Nyamebeye
Member
Posts: 175
Joined: Tue Sep 02, 2014 1:05 am

Re: BRP Delivery

Post by Nyamebeye » Mon Jun 22, 2020 9:19 pm

I received an email on 16th June to advice my BRC replacement card has been granted and should receive in 7 working days. I received the card today 22nd June. I am in England

marcoscagliusi90
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Posts: 13
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Italy

Re: BRP Delivery

Post by marcoscagliusi90 » Tue Jul 07, 2020 10:28 am

Wondering if there are any updates. I find it hard to believe that restaurants and pubs are being reopened while BRP offices are still closed...

worrieduk
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Posts: 36
Joined: Tue Jul 30, 2019 9:35 pm

Re: BRP Delivery

Post by worrieduk » Mon Aug 10, 2020 12:03 pm

marcoscagliusi90 wrote:
Thu Jun 18, 2020 12:23 pm
worrieduk wrote:
Wed Jun 17, 2020 9:16 am
My husband received his pre-settled status in March and also hasn't received his BRC.

I've emailed twice with no reply and was going to call them about it too.
Do you also live in Scotland?
Nope, we're in the Midlands, I called them multiple times and finally they sent it through last week.
We'd been waiting since March :(

worrieduk
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Re: BRP Delivery

Post by worrieduk » Mon Aug 10, 2020 12:04 pm

If you want the contact number let me know and I'll post it for you.

joewat
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Joined: Thu Apr 16, 2020 10:12 pm
France

Re: BRP Delivery

Post by joewat » Mon Aug 24, 2020 11:09 pm

Hello,

My non EU family member also got pre-settled status more than 15 working days ago but still hasn’t received her brc. The euss caseworker mentionned possible technical issues when we submitted the form to flag that the card hadn’t been received after 10 working days.

Not sure what to do to speed things up further.
I’m a bit worried as my partner needs it urgently to travel.
Best

Imranali10
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Joined: Wed May 31, 2017 7:06 am

Re: BRP Delivery

Post by Imranali10 » Tue Aug 25, 2020 6:58 am

i received an email on 15 July saying pre settle status card should be with u in 7 working days today is 25 August and still nothing, i reported 10 days ago online and all i heard by email we left a note on your case so case worker will contact you directly. i also live in Scotland.

joewat
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France

Re: BRP Delivery

Post by joewat » Wed Aug 26, 2020 9:15 am

worrieduk wrote:
Mon Aug 10, 2020 12:04 pm
If you want the contact number let me know and I'll post it for you.
I’m interested by the contact number. Would you be able to provide it?
Many thanks

joewat
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Posts: 15
Joined: Thu Apr 16, 2020 10:12 pm
France

Re: BRP Delivery

Post by joewat » Thu Sep 17, 2020 7:59 pm

- Complain for BRC not received within 10 working days : 18/08/2020
- Home Office got back to us to say they was a "technical issue" which had slowed down the Biometric Residence Card (BRC) production
- BRC successfully received : 04/09/2020 : It took 2 delivery attempts and several call to TNT before we managed to get it delivered properly.
The Home Office pay for the minimum service for TNT Delivery so TNT can't even call you on your phone if they are at your door ro if there is any issue. TNT Delivery Guys are out of control : at the first failed attempt they didn't even come to the right address. At the second attempt they just dropped it in our mailbox without signature !!

Adi23
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Joined: Tue Sep 22, 2020 12:48 pm

Re: BRP Delivery

Post by Adi23 » Tue Sep 22, 2020 1:01 pm

worrieduk wrote:
Mon Aug 10, 2020 12:04 pm
If you want the contact number let me know and I'll post it for you.
We are in the boat . We have received an email saying application successful and would be expecting our BRP in 5 working day it was on 4/8/2020.
But havenot received even after reporting it several times. Its the same reply we are receiving 'Techincal issue'.
Would you please provide me the contact number.

vishaltucker
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Posts: 22
Joined: Tue Oct 13, 2020 11:36 am

Re: BRP Delivery

Post by vishaltucker » Wed Oct 28, 2020 1:41 pm

Adi23 wrote:
Tue Sep 22, 2020 1:01 pm
worrieduk wrote:
Mon Aug 10, 2020 12:04 pm
If you want the contact number let me know and I'll post it for you.
We are in the boat . We have received an email saying application successful and would be expecting our BRP in 5 working day it was on 4/8/2020.
But havenot received even after reporting it several times. Its the same reply we are receiving 'Techincal issue'.
Would you please provide me the contact number.
Did you call them? What was the number you contacted them on? Did you get the BRP card now?

MeMe04
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Joined: Mon Jan 27, 2020 2:44 pm
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India

Re: BRP Delivery

Post by MeMe04 » Mon Dec 07, 2020 10:54 am

Adi23 wrote:
Tue Sep 22, 2020 1:01 pm
worrieduk wrote:
Mon Aug 10, 2020 12:04 pm
If you want the contact number let me know and I'll post it for you.
We are in the boat . We have received an email saying application successful and would be expecting our BRP in 5 working day it was on 4/8/2020.
But havenot received even after reporting it several times. Its the same reply we are receiving 'Techincal issue'.
Would you please provide me the contact number.
Please provide with the contact number

keeraan13
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India

Re: BRP Delivery

Post by keeraan13 » Tue Jan 05, 2021 4:30 pm

I'm also facing the same issue..would you be able to pass on the phone number. it's been 5 month received an email that application is sucessfull and you will receive BRP in 7 - 10 days.

keeraan13
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Re: BRP Delivery

Post by keeraan13 » Tue Jan 05, 2021 4:40 pm

vishaltucker wrote:
Wed Oct 28, 2020 1:41 pm
Adi23 wrote:
Tue Sep 22, 2020 1:01 pm
worrieduk wrote:
Mon Aug 10, 2020 12:04 pm
If you want the contact number let me know and I'll post it for you.
We are in the boat . We have received an email saying application successful and would be expecting our BRP in 5 working day it was on 4/8/2020.
But havenot received even after reporting it several times. Its the same reply we are receiving 'Techincal issue'.
Would you please provide me the contact number.
Did you call them? What was the number you contacted them on? Did you get the BRP card now?
Hello Vishal,

Did you receive BRP's? i also have applied during the same time but haven't received. Thanks

nisha22_
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India

Re: BRP Delivery

Post by nisha22_ » Thu Mar 25, 2021 10:48 am

I too am waiting for my BRP. I have called Home Office 3 times now and whenever I call they just listen to what I say and then cut the phone.

uk_yaa
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Posts: 6
Joined: Sun Jul 04, 2021 9:20 am
Ghana

Re: BRP Delivery

Post by uk_yaa » Thu Jul 15, 2021 8:42 am

nisha22_ wrote:
Thu Mar 25, 2021 10:48 am
I too am waiting for my BRP. I have called Home Office 3 times now and whenever I call they just listen to what I say and then cut the phone.
Did you get your BRP eventually? Are there any steps you'd recommend I follow as well that may have helped you? My husband got his decision on 9th June and we've filled the forms three times and sent an email to a bunch of home office emails as well as escalated to our MP (Home Office told our MP that they'll get back in 20 days). I got my BRP only three days after my decision email on 8th June.

Any advice on here would be great.

kimwexler
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Posts: 2
Joined: Tue Aug 31, 2021 3:41 pm
Russia

Re: BRP Delivery

Post by kimwexler » Tue Aug 31, 2021 4:33 pm

Will a close relative will be able to recieve the residence card from TNT if I'm out the country? What are their requirments at this point? Will power of attorney help?
thanks

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