Post
by lkpone » Wed Sep 29, 2010 3:14 pm
I wouldn't rock the boat before you receive your passport back, but when you have it in your hands with the visa granted, I'd certainly apply to them for a refund. It's not really fair that you have had to pay the premium fee, but have to wait for the passport because their systems were down - albeit that the situation was not their fault.
I'd try it, but they could come back saying that as they gave you your decision on the day, they are justified in charging you the premium fee.
Hope it arrives soon!