EU permanent resident transfer

Hello everyone,
Just needs advice,The permanent migration team lost my passport earlier this year and issued my PR on a document called immigration status document. Now I am in a possession of a new passport and rang them to ask what I need to do to have my PR transfer unto the new passport they said I have to make a new application. I made a complain about it to the north west customer service unit about a month ago but no reply and I have also inform the permanent migration team about the new passport no reply also from them. Any advice please on what I can do bcos they also told me that it's not advisable to travel on the immigration status document, i was told this by the UKBA customer service the EU section, that's why I want it transferred. Any advice please on what to do next.

I had the immigration status document for years and never had any problem!
Whoever said it's not advised to travel with it is absolutely wrong!

Anyway, soon you will be able to apply for British Citizenship?

UKBA customer service told me that they do not advise me to use it to travel out of UK and i argue with her that what is the point of a document you issue that i can use to do anything other than for work.

As far as I know, you are allowed to travel with it.
The only issue to to keep it safe and remember to carry it whenever you need to travel.

Thank you to people who responded to my query. The North West Customer Correspondence Team replied to my complaint this morning requesting me to send my new passport and immigration status document with a covering letter and copy of the reply to the casework team. According to the letter it says the case has been discussed with the Higher Executive Officer(HEO) of the case work team in Liverpool so I have send it this afternoon on next day delivery with a return next day delivery envlope so it won't cost them postage to send it back.
Thank you all forum.

So there are still people with some common sense working in government agencies, and they even can get promoted to senior positions!

That's really good news!!

I've got this document, and I travel with it. And I am not going to transfer it. There is no any problem for me.

I learned few from what you posted from the forum. I will like to know how you go about the process as in what number you called before sending your document, the duration before they return it back to you and did you pay any money for this to be done thanks for having time to read my mails

olujay25 wrote:The permanent migration team lost my passport earlier this year

Have UKBA compensated you for loosing your passport?

meantime home office just updated their web page and now they do transfer..

How to transfer your immigration status to your passport?
If you have an immigration status document, or your endorsement is in an old passport which has expired, you can apply for us to transfer your immigration status to your (new) passport. You must complete and send us a new application form with all the necessary supporting evidence. You will also need to send us your old passport containing the original vignette, or your immigration status document.

http://www.ukba.homeoffice.gov.uk/eucit ... ts-family/#

That is what they were always doing. New application if you want to put the RC in a new passport.

Thank you everyone that responded to my query.
I got my passport back yesterday with new permanent resident card.
After delay of delivery by Royal mail UKBA got the passport on 12th sept.2011 and new PR on passport was dated 28th of sept.2011. permanent resident leaflet and a letter enclosed was signed by the Head of department of the permanent migration that the case was referred initially.
So thank you all its all sorted, Waiting for january to come now so i can apply for my Naturalisation hope that goes well.
Thank you.
olujay25