Been posting in the EEA forum regarding our application...
We submitted in Zagreb and the application was processed in Belgrade
When we applied we were told to submit original documents, as copies would not be accepted.
At my partner's appointment to have her biometric data taken she was asked if we needed any of our original documents in the next few weeks as they would be kept until the decision was made and then be returned.
Fast forward a few weeks and our decision arrives but only with my partner's passport, none of our original documents.
How can we go about getting these back??? We have tried calling the embassy but their telephone line only plays a recorded message telling us to call the same number at the same time we're calling it, weve submitted a request over a week ago by email asking for return of our documents but haven't received any reply.
Getting very frustrated, the UKBA and especially the Embassy in Zagreb are the most inept and useless pile of cretinous shite I've EVER dealt with, at no point have they managed to do anything without being obnoxious, rude, apathetic or entirely uninterested in the jobs they're being paid to do...
We will only be in Croatia for another month or so, and based on our experience so far with the embassy here I hold little hope they'll manage to sort out our documents in that time...
