skyiswide wrote:Derivaz wrote:sameeer wrote:Derivaz wrote:Hi Guys
I've contacted the HO and they've told me that they reason why no naturalisation certificate has been issued lately is because they have a technical issue preventing them from entering decisions onto the system.
They also said that they expect it to be resolved within the next 2 weeks and that no data or application has been lost and if it's been received, it will be dealt with.
So it seems like they are working on the applications, but just can't enter the decisions, so we could see a lot of decision letters being sent out at some point in August, when this issue gets sorted.
Hope this helps clarify the matter
Regards
D.
Strange how long these guys take to resolve an IT issue on such critical systems which is blocking so much of work ... Its been out for more than 2 weeks and would take 2 more weeks to resolve... No wonder where all the monies is going ...
In my company; an issue like that would be solved the same day or max the day after; you can't take 4 weeks to resolve a critical issue like that, but I'm talking about the private sector; the HO is a different story....
No one received approval letter...or any other letter dated 25th July so I reckon it wont take much longer to resolve issue. But in my recent email to them answer was within some weeks I will get invitation letter. Probably this issue has been resolved now and people will get approval invitation certificate any day from today to next week
good luck all of you. I think this issue started 25th or 26th july. So good news is for their own interest they will fix this issue if it hasn't been fixed yet. I dont think it is a issue of decission ....I think it is a issue of printing error or something else.
It sounds like they have a bug on the system and it doesn't let them enter decisions; but they weren't very specific.
I don't think they actually know when it will be resolved, they expect it will be soon, but who knows, hopefully soon.
My guess is that they can do all the checks and make the decisions, but just can't enter them, so once it's fixed, we might see a lot of letters (approval or refusal) being sent out.
Good luck to everyone.