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Problems with ukvas and booking appointment

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missmiyamore
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Posts: 2
Joined: Sun May 12, 2019 12:55 am
United Kingdom

Problems with ukvas and booking appointment

Post by missmiyamore » Sun May 12, 2019 1:04 am

Hi I’ve been trying to book an appointment with ukvas for about 4 weeks now but whenever it gets to the “get your access code” part of the process I never end up receiving the email with the access code that will allow me to set up my account. When I’ve try to call them it always say something about “... not configured” and the phone cuts off. I’ve made numerous enquiries through email but to no avail I never hear back from them. It’s been four weeks now and my brp is long expired and I am scared that I am not illegal plus I’ve alreadu paid and my money has gone to waste. Does anyone have any advice or any other ways of contacting UKVAS? Thank you.

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CULLINAN
Respected Guru
Posts: 11124
Joined: Wed Sep 13, 2017 10:51 pm
Pakistan

Re: Problems with ukvas and booking appointment

Post by CULLINAN » Sun May 12, 2019 12:38 pm

missmiyamore wrote:
Sun May 12, 2019 1:04 am
Hi I’ve been trying to book an appointment with ukvas for about 4 weeks now but whenever it gets to the “get your access code” part of the process I never end up receiving the email with the access code that will allow me to set up my account. When I’ve try to call them it always say something about “... not configured” and the phone cuts off. I’ve made numerous enquiries through email but to no avail I never hear back from them. It’s been four weeks now and my brp is long expired and I am scared that I am not illegal plus I’ve alreadu paid and my money has gone to waste. Does anyone have any advice or any other ways of contacting UKVAS? Thank you.
Have you tried your junk folder? This email usually goes in the junk folder.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

missmiyamore
Newly Registered
Posts: 2
Joined: Sun May 12, 2019 12:55 am
United Kingdom

Re: Problems with ukvas and booking appointment

Post by missmiyamore » Tue May 14, 2019 12:08 pm

Hello yes I’ve checked multiple times it is completely empty. I haven’t been receiving the email.

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CULLINAN
Respected Guru
Posts: 11124
Joined: Wed Sep 13, 2017 10:51 pm
Pakistan

Re: Problems with ukvas and booking appointment

Post by CULLINAN » Tue May 14, 2019 12:44 pm

missmiyamore wrote:
Tue May 14, 2019 12:08 pm
Hello yes I’ve checked multiple times it is completely empty. I haven’t been receiving the email.
Are you sure you put the right email address? You need to contact UKVCAS customer line. It is expensive but I am afraid you do not have any other option.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

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