After rejection

I am a under 28 candidate and hence I have asked them to reconsider my case as it requires alteast 2 years of work experience (I have a 31 months of Work Experience....)
Just have couple of questions:
1) What is the average time in which they resolve a request?
2) What are the chances of approval post review?
3) Do they reply on E - mail or sent the result to the address mentioned?
Kindly reply,
Dejected Aspirant
