My initial HSMP application was refused on 28 Nov on the matter of failing to provide tax return originals.
On 14 Dec immediatelly after receiving the result from HO I faxed a review request stating that my tax return originals were simply overlooked as I sent both originals and photocopies and only photocopies were assessed. The reason I sent photocopies along with originals was because this is the part of a procedure to translate original documents in my country
On 19 Dec I got a confirmation email where I was assured that the review process should take no more than 2-3 weeks. Same date I made a call to HO to confirm the receipt of my review request - they confirmed the receipt and reassured me that it wouldn't take long to process the review - the time it takes is the same as for the initial application, i.e. one week approx.
I was quite happy with this estimation, but unfortunatelly it is now more than 3 weeks passed since I faxed my review request, I called them 3 times during the last 2 weeks, last time today - they say it hasn't been processed yet, it hasn't even been assigned to any caseworker - they are still in the process of requesting my file from their storage. The reason they give me is that this is because of christmass and new year holydays
I'm starting to think that my entire file could be lost somewhere in HO. I sent an email explaining my situation to
hsmp.workpermits@ind.homeoffice.gsi.gov.uk
Basically my questions are:
What else could be done to speed up my review?
How long on average does it take to process review?
Thank you in advance