Hi Sachpuro! I am in the same boat. I applied in last week of April. As per my experience and analysis ( Offcoure not sure), contact center have two tiered response team. Almost a month ago, adviser called me back and told me that your application is in 'final stages' and all i could say is that 'it...

I hope it is not true. What I have heard/read is that staff from UK border control rather than nationality team will be shifted to passport office. link: http://www.telegraph.co.uk/news/politics/10898958/Passport-fiasco-Concern-as-frontline-staff-drafted-in-to-tackle-backlog.html Having said that, i...