I can confirm the online system worked for me as a naturalised citizen for a first passport.
I had my interview yesterday at London Victoria and am now awaiting the passport in the post.

Application type: First adult passport (Naturalised Citizen) Method of application: online Date of application: 09/04/15 Payment method: credit card Royal mail delivery confirmation: 14/04/15 SMS confirming receipt by IPS: NA online app Date of return of documents: Date of receipt of interview lette...

I received an interview letter this morning (application arrived in Glasgow on Tuesday) and have booked one for Friday 24 April.
Looks like the problems with the online form have been fixed.

no you must fill in the number and date of the certificate

Blueberry1986, Canadian authorities request a gvt issued ID in new name to change passport name, which I was planning to use the british passport for this!! If you are not yet a British citizen then it should be ok: surely the Canadians can let non-dual nationals (how to say - uninationals?) change...

Wow this a very interesting and informative thread which I am glad I have clicked on. I am getting married in August and my new husband and I will go on our honeymoon in December (to Philippines!) I will have a passport from Canada in my maiden name but need the British passport to be issued in my m...

Application type: First adult passport (Naturalised Citizen) Method of application: online Date of application: 09/04/15 Payment method: credit card Royal mail delivery confirmation: 14/04/15 SMS confirming receipt by IPS: Date of return of documents: Date of receipt of interview letter: Date of Pas...

UPDATE Eligibility criteria: 5 years Ancestry visa, ILR granted 08/11/2012 Language criteria met (UK degree, exempt countries, PBS used documents, NARIC, or B1 test): life in the UK test, exempt Country Current nationality: Canadian Method of application: Postal special delivery Council name if NCS...

I can confirm the online system still doesn't work for naturalised citizens, you will still get a paper form to complete section 4 and it will delay processing. Timeline so far follows. Application Timeline Passport for: Adult Application Type: New (naturalised) Method of application: Online Date o...

I wish I had read this before I completed the online application!
I did fill in my parents details........it asked for them but really they are irrelevant as they are not British Nationals.
So people who have filled in details online did you still get the letter?

First of all THANK YOU VERY MUCH ..This forum has been with me throughout my journey from Tier-1 to ILR to Citizenship! You guys are doing a great job by helping one another. Without this forum I wouldn't have come to the UK. I made a life here, thanks to the suggestions I got from everyone here.. ...

My Invitation letter from the home office arrived yesterday so I will call Newham council tomorrow to book ceremony.
Anyone have any experience with newham council? are they quick to give out ceremony dates?

Hi, @ blueberry1986 : What's the contact number of home office to make payment please ? I applied for my naturalisation on March 18th still the payment has not been deducted so planning to call Home office and make the payment . I called the help line 0300 123 2253 there is no option to actually pa...

Thanks for a quick response.

How long does it usually take for the invitation letter to arrive?
Does the home office send this or my local council?
many thanks,

just wanted to update, my application was successful.

UPDATE Eligibility criteria: 5 years Ancestry visa, ILR granted 08/11/2012 Language criteria met (UK degree, exempt countries, PBS used documents, NARIC, or B1 test): life in the UK test, exempt Country Current nationality: Canadian Method of application: Postal special delivery Council name if NCS...

congratulations all!
I am hopeful my approval letter may come this coming week as I paid on 10 March.

I only applied a few weeks ago so I am still waiting. I did a postal application as my council insisted I needed the test certificate. I also had sent an email to the home office and they respondred a few weeks later (after I had sent my application of course) Saying to note that I had already submi...

UPDATE Eligibility criteria: 10+ years in the UK, 10+ years having ILR Language criteria met - Life in the UK and Exempt country Method of application: NCS Council name if NCS used: Newbury Date of application: March 4, 2015 Payment method: Debit card Date of receipt by UKBA: March 5, 2015 via Roya...

Hi I was in the same boat, I also NEVER lose things and carefully filed away my ILR documents until I needed them yto apply for naturalization. I canlled the home office helpline and they told me sometime they do keep the original document when you apply for ILR BUT they keep your pass number electr...

Really annoyed with Santander as this card has NO balance on it and thousands of ££ available. I contacted Santander the day I sent the second payment form and they said no contact was necessary and if there was a large charge attempted they would hold it and ring me to verify. They did not ring onc...

UPDATE: I managed to get through to the Home Office just now on the telephone. They informed me they tried to take a payment on 19/02 but it was declined, this is when the letter was sent to me (stating I didnt include the fee NOT that it had been declined) I then resent the information again and t...

UPDATE: I managed to get through to the Home Office just now on the telephone. They informed me they tried to take a payment on 19/02 but it was declined, this is when the letter was sent to me (stating I didnt include the fee NOT that it had been declined) I then resent the information again and th...

Still no payment has been taken for my application I made on 14/02. HO requested new payment slip to be sent and it arrived on 27/02. Dreading I will come home one day and have a letter saying they didn't receive it so have sent application back. Why not send a banker's draft? It's the safest way a...