Thanks for the prompt @chief786 - I just tried using royal mail tracking ref and it worked for me as well.

Hi, thanks for the reply. I have tried case ID and Our Ref and still getting the same result: "Reference number not recognised"
Did you get to track yours with Our ref? Has anyone-else tracked there application and got a result?

Thanks for letting us know...can you please confirm if you have been able to track your application? I have tried several times at different time intervals and getting same response :" Reference number not recognised"
Your response will be greatly appreciated

Hi, Have been in a similar situation when i applied for my DLR extension. HO requested for tenancy agreement after have done my biometrics and they said i have to produce before a certain period of time ( i think it was 2 weeks). I produced the tenancy agreement within the period and i got my 3 year...