Apologies for late reply Sidney. We contacted through normal online form from outside UK and cheeky paid service from inside UK. Got the same reply every time except the last one as you have. Infact when we called from inside UK, they told us it might even take 24 weeks so hard to trust this call ce...

Spouse settlement visa - entry clearance/initial application Application and documents submitted & biometrics enrolled on: 19.01.2017 VFS Mumbai (non priority) Application being prepared for ECO in Sheffield: 10.02.2017 (email update from sheffield and it was a shock as we thought VFS had scanned it...

Hi, My application has also been paused and my husband also meets the minimum threshold. I have called the UKVI and the lady explained that they have paused ALL (she even said "please highlight 'all'") settlement applications. Those generic emails and information are very confusing. She also said t...

sidney2528 wrote:Can anybody offer some advice please?

think there is a understandable backlog thsi time due to all setlement applicaations (including premium ones) being sent to Sheffield. Have patience and keep faith..

Also just to check you sent the documents to sheffield right?