They did not, it was sent back to us, and we had to re-apply.

The letter solution did not work for us in a similar solution, and the application was rejected and sent back after about 2 months.

Try using your Unique Reference Number (which can be found on the documents checklist). In any case, they don't seem to be updating the system often. As per my timeline above, I sent my application 12th of April, received the bio and CoA (I'm non-EU) and when I check the status of the application ...

They've had our application for 5 weeks and haven't taken payment yet or sent a biometrics letter. Ridiculous.

Hi All, My husband (the EU citizen) and I (non-EU) sent in a joint application for DCPR, which was received on 27/02/17. It's now been nearly 5 weeks, and they have not taken payment. At the 2 week mark, we requested our passports back, hoping this would trigger the start of the process. We received ...