Thanks, any idea of how long they take? It only means that my inlaws are stuck in Istanbul.

Thanks for the quick reply. Does it mean that they still aim to make a decesion within 5 working days?

Sorry posted to the wrong forum

Hi everyone My inlaws went for their 2 year visit visa to Istanbul on Monday 21/8/17 and paid extra for the priority service but we received an email on Wednsday 23/8/17 saying that it will take longer because "We are unable to resolve your application within these customer service targets, as the p...