Thank you so much for your reply! I think in my panic yesterday I misread the statement on the letter - I was able to enrol my biometrics without any problems today, and sent my corrected payment slip out to the Liverpool address. Thanks again!

I've also just received a "payment declined" letter along with a new payment slip. Perhaps I'm being blind but I can't seem to see where to post the slip to! Does anyone know what the correct address is to use? Also, my letter states that I won't be able to enrol my biometrics until the pa...