Thanks for your reply.
My friend told me that they also take a picture of the door after they deliver it
He also offered us to leave him the keys and he would send the passposts to us but I think it is too risky?
Fingers crossed they will finally reply with a confirmation.

Hi guys, Really need your help with my passport application. We have attended the ceremony with my husband back in December last year. After a few weeks I have called HMPO and they told me that nothing has been received from the council and Home office. I have chased council and they have confirmed ...