Oh I see ... that's insane! I've been sitting there with a draft of the e-mail every day sending it as soon as the clock turns 8:00am, and somehow have missed it? Should I start sending before this time? Hi CanadianBear, May I ask which e-mail address/postal address you sent your complaints to? Try...

Hi everyone, Thank you so much for everyone posting their updates, I've been crying my eyes out and reading this has giving me some hope that there is light at the end of the tunnel. I have ILTR in my old passport and only realised I needed a BPR days before I moved to my new job which is now at ris...