I located two telephone numbers that ought to have been of help on the Home Office contact page: https://ukcontact.center/homeoffice/#comment-31587. The first is the Home Office BRP Contact Number 0300 123 2412. The second i s the Home Office BRP card management service 0300 123 2412 (same number). ...

Thanks to all for viewing and anyone who can answer! I'm a harried single mom working FT who can't find the answers on the gov.uk website, have been looking for hours. I applied for and received ILR in July 2013 along with my dependents at the expiration of a work permit visa issued in 2008 (pre-poi...

Thank you for this incredibly informative post.
Just one question: If the Home Office/UKBA already had your biometrics for the original BRP, why did you need more fingerprints/biometric data taken for the replacement BRP?

Thanks to all for viewing and anyone who can answer! I'm a harried single mom working FT who can't find the answers on the gov.uk website, have been looking for hours. I applied for and received ILR in July 2013 along with my dependents at the expiration of a work permit visa issued in 2008 (pre-poi...

I applied for and received ILR in July 2013 along with my dependents at the expiration of a work permit visa issued in 2008 (pre-points system). We were all issued BMPs on the date that we received ILR. However, because two of my sons were minors at the time of application (aged 9 and 16, respective...