Hi everyone, I am having the same problem. I can only see 'Our Ref' on my letter (which does not begin with a letter) and the 'Poll/Cover Note No'. The 'Your Ref' field is left blank in both my approval and ceremony invitation letters. And I can't find any reference number on my Biometrics invitatio...

Hi Olive,

I'm in the same situation as you. How did you solve this issue?

I would appreciate any advice.

Thanks,
Lorenzo

Eligibility criteria: 5 years + 1 year permanent residence Language: Naric (AQUALS + ELPS) + Life in the UK test Nationality: EU (Italy) Method of application: Online Date of application: 1-11-2018 Date of acknowledgment: 6-11-2018 (email) Date of Biometrics letter issued: 1-11-2018 (email) ate of B...

Eligibility criteria: 5 years + 1 year permanent residence Language: Naric (AQUALS + ELPS) + Life in the UK test Nationality: EU (Italy) Method of application: Online Date of application: 1-10-2018 Date of acknowledgment: 6-10-2018 (email) Date of Biometrics letter issued: 1-10-2018 (email) ate of B...

Phew, they managed to solve the problem and I now completed the online application and sent all the documents to Home Office. I can finally sit back, relax, and wait for news.

Thanks again for your help!

Thank you so much!

I emailed them and looks like they will reply on Monday. Why am I so unlucky

I'll keep you updated...

I submitted the payment at 7 pm last night and according to my online banking account the transaction has yet to be taken from my account (but it's been deducted from the balance). I'm asking here because I wasn't sure if this is normal, and based on other people's timelines it looked like it's shou...

Hi everyone, I'm new to the forum. I'm an EEA citizen and I have completed all the steps required to submit the online application for Naturalisation. However, after entering my debit card details, I did not receive a confirmation email , and my online application is now stuck on Payment Processing....